Specialist Solution Engineer
Salesforce•11h ago
India - MumbaiOnsiteFull-timeSenior Level10+ yrs exp
- To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM
- humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation
- keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI
- you are the future of Salesforce. As a seasoned Solution Engineer – Data & Agentic Marketing AI at Salesforce, you will serve as a strategic advisor and deep product expert, partnering with enterprise sales teams to address complex customer challenges across marketing transformation, data unification
- agentic AI-driven customer intelligence. You bring a strong background in Martech and AdTech ecosystems — understanding how brands plan, activate, measure
- optimise marketing across paid and owned channels. You are a hands-on technologist and a compelling communicator — equally comfortable architecting a Data Cloud solution, building a live PoC
- presenting to a C-suite audience. With your extensive experience across Marketing Cloud, Data Cloud, Lakehouse architecture
- Data Management, you will lead high- impact engagements across Financial Services, Real Estate, Retail & Consumer Goods, EdTech, FinTech, Telecom, Media
- Technology/GIC sectors. Responsibilities
- Lead strategic pre-sales engagements for enterprise and strategic accounts, partnering with Account Executives and Sales Leadership to drive complex, multi-cloud deals
- deliver hands-on Proof of Concepts (PoCs) — taking full ownership from scoping through execution and presentation, tailored to customer-specific use cases across data ingestion, unification, segmentation, real-time activation
- AI-driven personalisation
- Deliver world-class, customised product demonstrations — live, unrehearsed, and deeply tailored to the customer's industry, data landscape, and business objectives
- Lead executive-level discovery and whiteboarding sessions to uncover business requirements around marketing strategy, AdTech/Martech stack architecture, customer data management, and data governance
- Design and present comprehensive solution architectures connecting operational data, marketing data, paid media signals, and analytical insights via Salesforce Data Cloud and Zero Copy integrations
- Champion Data Management and Governance best practices — including data quality, master data management, data stewardship, lineage, and compliance
- Lead complex RFP/RFI responses, solution proposals, and business value assessments for large enterprise customers
- Represent Salesforce as a thought leader — at industry events, executive briefings, customer advisory boards, and community conferences
- Mentor and coach junior SEs, contributing to the broader SE community through enablement, playbooks, and reusable demo assets
- Stay ahead of the curve on Salesforce Data Cloud, Lakehouse, Agentforce, Marketing Cloud roadmaps, Martech/AdTech trends, and the competitive landscape --- Required Qualifications
- 10–12 years of experience in pre-sales, solution consulting, or marketing/data technology roles, with a strong track record in enterprise engagements
- Exceptional communication and presentation skills — ability to engage, influence, and inspire audiences ranging from developers and data engineers to CMOs and CIOs
- able to simplify complex technical concepts into clear business value narratives
- Strong executive presence — confident, credible, and compelling in front of senior stakeholders, with the ability to lead whiteboarding sessions, workshops, and large-group presentations with ease
- Highly hands-on profile — must be able to independently build, configure, and demonstrate working solutions; not just present slides but get into the platform and make things work
- Proven ability to design and execute end-to-end PoCs — including data modelling, integration setup, segmentation configuration, and activation — with minimal support
- Strong background in Martech and AdTech technologies, including Marketing automation, campaign management
- customer journey orchestration and AdTech concepts — cookie deprecation, identity resolution, clean rooms, contextual targeting
- first-party data activation
- Deep expertise with Salesforce Marketing Cloud (Engagement, Intelligence, Personalisation, Data Cloud) will be preferred.
- Strong understanding of Customer Data Platforms (CDP) — identity resolution, profile stitching, audience segmentation, and real-time activation
- Proven expertise in Data Lakehouse architecture — Delta Lake, zero-copy data sharing, federated data access, and integration with cloud data platforms
- Strong knowledge of Data Management concepts including data management, ETL, ELT, MDM , Data Governance and Data Quality.
- Experience designing enterprise-grade data architectures integrating CRM, CDP, data warehouse, and marketing execution layers
- Strong experience with data ingestion patterns — batch, streaming, API-based, and event-driven architectures
- Relevant Salesforce certifications: Marketing Cloud Consultant, Data Cloud Consultant, or equivalent
- Demonstrated vertical expertise in one or more of: Financial Services | Real Estate | Retail & Consumer Goods | EdTech | FinTech | Telecom | Media & Entertainment | Technology & GICs
- Deep domain expertise in at least three of the following: Data Cloud/CDP, Marketing Automation, Agentic AI, Data Management/ETL, Adtech/Martech, or Campaign Orchestration
- Strong understanding of data architectures including data lakes, lakehouses, warehouses, and streaming platforms
- Hands-on experience with Salesforce Marketing Cloud, Data Cloud, or equivalent enterprise marketing platforms
- Ability to present complex technical solutions to both C-level executives and technical practitioners
- Excellent communication, storytelling, and whiteboarding skills
- Bachelor’s degree in Computer Science, Engineering, Marketing Technology, or equivalent practical experience Why Salesforce
- Lead the most strategic, complex data + agentic marketing AI transformation deals across India's fastest-growing industries
- Work at the forefront of Salesforce's Data Cloud, Agentforce, and Lakehouse innovation — at the intersection of Martech, AdTech, and AI
- Be part of a world-class SE community with access to cutting-edge technology and continuous learning via Trailhead and certifications
- Competitive compensation, equity, benefits
- a clear path to Principal/Distinguished SE Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best
- our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI
- the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive
- free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint
- other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination
- everything in between. Recruiting, hiring
- promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training
Required skills
Salesforce Marketing CloudData CloudData ManagementETLELTMDMData GovernanceData QualityData LakehouseMarketing automationCampaign managementCustomer journey orchestrationIdentity resolutionAudience segmentationReal-time activation