Corporate and Business Communications Lead
Dropbox•1d ago
United StatesRemoteFull-timeSenior Level5+ yrs exp
Visa-friendly
Top focus
Communications ManagerBusiness AnalystHr Business Partner
- Role Description
- Dropbox is seeking a strategic, business-minded communications leader to help shape and scale the company’s corporate and B2B/enterprise communications. This person will lead programs that strengthen Dropbox’s corporate reputation, elevate its enterprise narrative
- drive awareness of Dropbox’s evolution as an AI-powered platform for modern work.
- This role will sit at the center of company storytelling, partnering closely with executive leadership, product, marketing, sales, investor relations, legal, policy, and customer teams.
- The ideal candidate can move fluidly between corporate reputation, earnings support, enterprise product storytelling, executive thought leadership, customer communications, media strategy, and issues management.
- You should be equally comfortable developing a long-term narrative, preparing an executive for a high-stakes interview, landing a business or enterprise technology story
- translating product strategy into clear messaging for CIOs, IT leaders, customers, employees
- Responsibilities
- Lead corporate communications :
- Develop and execute communications strategies that strengthen Dropbox’s reputation with business, technology, financial, and enterprise audiences.
- Shape messaging around Dropbox’s company strategy, business performance, AI direction, product innovation, customer value, and long-term market opportunity.
- Support corporate moments including earnings, business updates, leadership announcements, strategic partnerships, customer milestones, and company-wide initiatives.
- Partner with Security and Legal teams on reactive and proactive customer communications around data and security incidents.
- Partner with Investor Relations, Legal, Finance, and executive leadership to ensure external communications are accurate, aligned, and market-aware.
- Partner with Policy and Legal teams on issues management, social impact, policy and legal comms matters.
- Help manage issues and crisis communications with sound judgment, speed, and discretion.
- Own B2B and enterprise communications :
- Build and lead communications programs that support Dropbox’s enterprise and B2B priorities across the business.
- Create narratives that speak to CIOs, IT leaders, business decision-makers, and knowledge workers around productivity, collaboration, security, AI, knowledge management, and the future of work.
- In partnership with Product Comms, d rive media strategy for enterprise product launches, customer stories, industry moments, partnerships, research, and thought leadership campaigns.
- Partner with product marketing, sales, customer success, and product teams to surface and amplify compelling enterprise customer stories.
- Develop messaging that connects Dropbox’s core file sync and sharing foundation with newer AI-powered workflows and enterprise use cases.
- Drive executive visibility and thought leadership :
- Advise senior executives and spokespeople on messaging, positioning, media strategy, and external visibility.
- Create executive briefing materials, Q&As, talking points, messaging frameworks, op-eds, bylines, and keynote narratives.
- Identify and secure high-value opportunities across business media, enterprise technology media, podcasts, conferences, analyst conversations, and industry events.
- Position Dropbox leaders as credible voices on AI, distributed work, productivity, enterprise software, knowledge management, and the future of work.
- Build media and analyst relations relationships :
- Develop and maintain relationships with top-tier business, technology, enterprise software, AI, productivity, workplace, and financial media.
- Partner with analyst relations, marketing, and product teams to ensure consistent positioning with key external influencers.
- Translate complex product and business updates into stories that reporters, analysts, customers, and broader audiences can understand and care about.
- Work cross-functionally :
- Collaborate with internal communications, product communications, brand, social, content, marketing, sales, legal, finance, policy, and people teams.
- Manage agency partners and external consultants where relevant.
- Mentor communications team members and contribute to a high-performing, collaborative communications culture.
- Requirements
- 10+ years of experience in communications, public relations, corporate affairs, or related fields.
- Strong experience in corporate communications and/or B2B communications, ideally in technology, SaaS, AI, enterprise software, cloud, productivity, or collaboration categories.
- Proven ability to develop communications strategies that support business objectives and strengthen corporate reputation.
- Track record of driving high-quality earned media coverage across business, technology, and enterprise outlets.
- Excellent writing, editing, messaging, and storytelling skills.
- Experience advising executives and preparing senior leaders for media interviews, speaking opportunities, and sensitive external moments.
- Strong news judgment and ability to operate in fast-moving, ambiguous, high-visibility situations.
- Experience working cross-functionally with product, marketing, legal, finance, sales, and executive teams.
- Sound judgment in issues management and sensitive communications.
- Preferred Qualifications
- Experience supporting public company communications, including earnings or financial communications.
- Experience with AI, enterprise search, knowledge management, collaboration software, or productivity tools.
- Familiarity with enterprise buyer audiences, including CIOs, CISOs, IT leaders, and business decision-makers.
- Experience managing agency partners or direct reports.
- Experience building executive thought leadership platforms from the ground up.
- Strong understanding of both corporate reputation and product-led storytelling
- Compensation
- US Zone 1
- This role is not available in Zone 1
- US Zone 2
- $178,200 — $241,200 USD
- US Zone 3
- $158,400 — $214,400 USD
Required skills
communicationsmedia strategystorytellingproduct marketingcustomer successissues managementAIcollaborationsecurity