Senior Manager, Long-Term Planning

• The Senior Manager, Long-Term Planning will serve as the architect of our future-state planning for the North America (NA) market, comprising our US and CA businesses. Reporting into the Director, NA Planning, you will be responsible for implementing a structured, long-term strategic planning horizon in the NA business.
• This role will optimize North American supply chain and fulfillment operations and implement long-term strategies aligned with business objectives. Working closely with our Planning team, Procurement, Fulfillment, Product
• other key stakeholders, you will play a crucial role in delivering exceptional value to our customers. This role demands a strategic mindset, strong analytical skills
• effective collaboration to ensure a seamless flow of goods and services.
• This is a critical Individual Contributor (IC) role responsible for two major transformations:
• Implementing a formal Sales & Operations Planning (S&OP) process in the US, leveraging our Canadian model as a reference point
• Leading and continue improving our existing S&OP process in Canada
• Serving as the Subject Matter Expert for our transition from manual tools into an Advanced Planning System

Responsibilities

• Build and Launch US S&OP: Lead the design and implementation of a structured monthly Sales & Operations Planning (S&OP) process for the US market. You will facilitate the monthly review meetings, identifying misalignments between demand and supply
• owning the escalation process to senior leadership when decisions on footprint, inventory
• Drive Long-Term Alignment: Own the long-term view (16–52 weeks) of end-to-end plans. You will collaborate with Network, Demand, Fulfillment
• Supply Planning counterparts to assess risks and ensure our infrastructure can support initiatives like "Project 500" (expanding to 500+ recipes) and "Infinite Choice".
• Set-up framework to ensure alignment on long term network strategy across both markets, from a volume allocation to distribution center perspective
• identify risks and opportunities associated with evolving box count and site performance landscape
• Resolve Strategic Risks: Act as the primary cross-functional liaison to identify and resolve long-range constraints. You will translate the "how" of planning into the "so what" for the P&L, quantifying impacts on inventory, cost, and service levels.
• Champion Process Standardization: Partner with the Canadian S&OP team to understand their successful operating model and adapt best practices for the US, fostering a unified North American planning culture.
• Establish Key Performance Indicators: Define and track success metrics for long-term planning accuracy, including inventory health, capacity utilization, and forecast stability, establishing a performance-driven culture.
• Support planning Tooling Strategy (Build vs. Buy): Help define detailed business requirements, participate in evaluation of external vendors versus internal builds
• draft the business case to move the US planning function away from manual Google Sheets toward an integrated, automated Planning System.
• You are:
• A Strategic Thinker: You can look past today's operational fires to solve tomorrow's structural problems.
• Data-Driven & Analytical: You use logic to think critically through complex problems, exploring data to inform operational decision-making.
• An Effective Communicator: You can distill complex supply chain risks into clear decision points for the Executive Team.
• A Change Agent: You are comfortable driving process adoption in an environment transitioning from siloed operations to integrated planning.
• Self-driven: You can take an ask and drive it to completion end-to-end without requiring continuous support along the way
• Technically Savvy: You understand the architecture of planning systems (APS/ERP) and can articulate the difference between "infinite capacity" ERP views and "finite capacity" APS constraints.
• It would be an asset if you have:
• 6+ years of experience in Supply Chain Planning, S&OP, Network / Operations Strategy, or related positions that require cross-functional collaboration in the intersection between strategy and operations
• Strong experience facilitating S&OP / IBP cycles, including executive presentations and conflict resolution.
• Excellent quantitative and analytical skills - able to gather, organize, analyze, visualize, and present data to enable decision-making
• Experience implementing, managing or working with Advanced Planning Systems (APS) (e.g., OMP, Blue Yonder, SAP IBP, Kinaxis) and managing the "build vs. buy" decision process
• Proficiency in spreadsheet applications, such as Microsoft Excel and Google Sheets, with preference for ability to automate within spreadsheets
• Bachelor’s / Master’s degree in Engineering, Business, Supply Chain, or a related field; strong mathematical/statistical skills.
• Ability to work as an Individual Contributor who leads through influence across cross-functional stakeholders (Operations, Logistics, Procurement, Finance, Product).
• Strong verbal and written communication abilities - able to convey the most important information to stakeholders, and to be effective in both technical and non-technical (business) situations.
• You’ll get…
• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
• This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify
• reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements
• New York Pay Range
• $136,710 — $158,110 USD