Service Manager – Exposure Intelligence

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description Service Manager – Exposure Intelligence Team and overall work scope The team operates within a newly established Exposure Management function in the broader cybersecurity organization, focused on modernizing how the enterprise identifies, prioritizes, and mitigates security vulnerabilities shifting from traditional patch approaches to a more strategic focus on true business risk and exploitability.

Service Managers will lead key functional areas overseeing teams and driving service delivery, prioritization, and operational execution. The Service Manager – Exposure Intelligence leads the organization’s exposure intelligence capability, responsible for identifying, prioritizing, and contextualizing cyber risk across the enterprise using a Continuous Threat Exposure Management (CTEM) model.

This role ensures the organization focuses on real, exploitable risk rather than vulnerability volume. What’s exciting about this role: Lead a high‑performing intelligence team leveraging AI‑powered analytics to transform fragmented security signals into prioritized exposure intelligence, enabling the organization to stay ahead of AI‑driven threats and make faster, risk‑informed decisions at enterprise scale.

Ideal Candidate: Dependable, well‑rounded leader with broad experience across IT and security domains, and a proven ability to lead teams and track performance through meaningful metrics. Brings a strong execution mindset and is motivated to drive the next evolution of Exposure Management, focused on identifying, validating, and eliminating true‑positive exposures while delivering measurable risk reduction aligned to enterprise strategy.

Success Measures Measurable reduction in exploitable exposure risk Improved prioritization accuracy (focus on real-world attack paths) Increased remediation velocity for high-risk exposures Key Responsibilities Lead the Exposure Intelligence service, including attack surface mapping and exposure prioritization Drive transition from vulnerability-based reporting to risk-based exposure intelligence Partner with technology and security teams to align on asset context and business risk Establish SME-aligned coverage across security domains (cloud, network, application, identity) Deliver actionable intelligence to drive remediation and executive decision-making Define KPIs and metrics aligned to exposure reduction outcomes Required Qualifications 7+ years in cybersecurity, with focus on vulnerability management, threat intelligence, or exposure management Experience leading teams or programs in a service-oriented model Strong understanding of attack surface management and modern threat landscape Ability to translate technical findings into business risk Preferred Skills, and Qualifications IT or Threat Intelligence team leadership, translating broad technical experience into prioritized, validated exposure intelligence, Identifying and focusing on true‑positive, exploitable exposures across the enterprise Experience with CTEM, attack path analysis, or adversarial simulation Familiarity with enterprise-scale vulnerability management programs Strong stakeholder management across engineering and security teams Skills Business Risks, Cybersecurity Operations, Cyber Threat Intelligence, Exposure Management, Operational Threat Intelligence, Reporting, Threat and Vulnerability Management, Vulnerability Management, Vulnerability Remediation Compensation Compensation offered for this role is 134,000.00 - 209,750.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo.

One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position.

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