Director, Small Business Product Management

The application window is expected to close on: 07/31/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Meet the Team As the Director of Product Management for the Small Business (SMB) portfolio, you will serve as a pivotal strategic leader, driving the vision and execution for a global business unit.

You will operate at the nexus of engineering, sales, and marketing to define and deliver simple, secure, and scalable networking solutions. In this Grade 13 leadership role, you will be responsible for shaping the long-term trajectory of the SMB portfolio, ensuring it remains a cornerstone of Cisco’s growth strategy while fostering an inclusive, high-performing culture. **Incumbent will need to be in the Bay Area (San Jose/ Milpitas) and be onsite in office 3-4 days per week.** Your Impact Strategic Leadership: Architect the long-term product vision and multi-year roadmap, ensuring rigorous alignment with Cisco’s corporate objectives and market evolution.

Organizational Leadership: Lead, mentor, and scale a high-caliber team of product managers. Cultivate a culture of accountability, innovation, and operational excellence, consistently driving the team toward high-impact outcomes. Portfolio & P&L Ownership: Maintain full lifecycle accountability for the SMB networking portfolio, including ethernet switching, wireless access, routing, and cloud-native management platforms.

You will own the strategic business outcomes and financial performance of the unit. Executive Influence & Cross-Functional Orchestration: Partner with senior engineering leadership to prioritize development cycles and ensure high-quality, scalable delivery.

Influence internal stakeholders and executive leadership to secure support and resources for key initiatives. Market Advocacy & Thought Leadership: Act as the primary spokesperson for the SMB business. Engage with industry analysts, customers, and partners to articulate Cisco’s market-leading value proposition and shape the competitive landscape.

Go-to-Market Strategy: Drive complex, channel-driven go-to-market strategies by collaborating with global sales and channel leadership to maximize market penetration and customer lifetime value. Minimum Qualifications 12+ years of progressive leadership experience in product management within the technology sector, with a proven track record of managing complex portfolios. 6+ years of extensive experience navigating and scaling channel-driven business models in a global context. 5+ years of experience in the SMB market, with a demonstrated ability to drive significant revenue growth and market share expansion.

Bachelor’s Degree or equivalent combination of skills and experience. Preferred Qualifications Prior experience in a sales or business development leadership role, providing deep insight into the customer journey and buying behavior. Direct experience managing a P&L for a business unit exceeding $100M+ in annual revenue.

Advanced degree (MBA or equivalent) or equivalent executive industry experience. Technical fluency in networking architectures, specifically ethernet switching, wireless, routing, and cloud-based management ecosystems. Proven capacity to inspire and lead large, diverse teams, fostering professional growth and high-performance standards.

Exceptional communication and executive presence, with the ability to influence at the highest levels of the organization and external partner ecosystem. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.

We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale.

Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $230,100.00 to $325,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.

Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $230,100.00 - $374,100.00 Non-Metro New York state & Washington state: $216,500.00 - $337,000.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.