Associate, Fraud Investigations Cash & Banking (Fixed Term Contract)

What You Will Do

• Investigate & Trace: Dive into the weeds of suspected deposit fraud, fraudulent EFTs, wire fraud, Interac e-Transfer interceptions, reviewing cheque deposits and money mule networks.
• You will analyze internal ledgers, funding histories, and transaction data to trace fiat funds and uncover illicit money movement.
• Secure & Mitigate: Take immediate, decisive action to lock down high-risk accounts and halt suspicious outgoing transfers.
• You will work behind the scenes to partner with external financial institutions to recall stolen funds, reverse fraudulent EFTs, and file bank-to-bank indemnities.
• Empower the Frontline: You will conduct deep-dive investigations, write clear, conclusive case notes
• provide our client-facing (CX) teams with exactly what they need to communicate to the client: handling the complex financial puzzle so they can handle the relationship.
• You will also be expected to directly interact with clients to resolve any fraud issues when needed.
• Manage the Queue: Act as a master multi-tasker, managing multiple complex banking investigations at once while strictly maintaining case-closure Service Level Agreements (SLAs).
• Connect the Dots: Participate in weekly calibration sessions with your peers to share findings, spot new banking scam typologies (e.g., synthetic identity rings, cheque kiting, first-party/friendly fraud)
• help the team build better automated defenses.
• Who you are: The Financial Detective: You have incredibly high attention to detail.
• You love following the money, analyzing deposit patterns, identifying risky funding behaviors, and solving complex fiat puzzles.
• Calm & Decisive: You are resourceful, persistent, and thrive in a fast-paced environment where quick backend decisions are required to freeze assets before they leave the Wealthsimple ecosystem.
• A Clear Synthesizer: You don’t just solve the case; you document it flawlessly.
• You know how to take a messy, complex financial investigation and distill it into a clear, actionable summary for internal teams or external banking partners.
• The Requirements: Experience: Minimum 1 year of direct, backend fraud investigations experience, with specific exposure to retail banking fraud, fiat cash movement (EFT/ACH, wires, Interac e-Transfers), or deposit fraud.
• Banking Typologies: Hands-on experience investigating money mules, first-party/friendly fraud, cheque fraud
• synthetic identities (with a foundational understanding of how account takeovers can tie into these events).
• Industry Knowledge: Demonstrated understanding of Canadian clearing systems and rules (e.g., how EFT regulations, Interac guidelines, and bank indemnities dictate fund recovery).
• Analytical Chops: The ability to collect, organize, and analyze financial ledgers, transaction metadata, and banking details with precision to spot interconnected fraud rings.
• Communication: Exceptional written communication skills for case documentation, drafting clear summaries, and cross-functional handoffs.
• Fintech Curiosity: A genuine, active interest in the evolving landscape of digital banking, faster payments, and how traditional fraud intersects with modern fintech.
• Nice to Haves: Certifications: Completed courses or professional designations in fraud examination or financial crime (e.g., Certified Fraud Examiner (CFE) or CAMS).
• Why Wealthsimple? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days
• unlimited sick and mental health days per year ✈️ 90 days away: work outside Canada for up to 90 days per year 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS
• Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America.
• The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
• ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully.
• That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem.
• We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
• Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well.
• We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
• Accessibility Statement: We're committed to an accessible hiring experience.
• If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need.
• We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
• AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
• These tools assist our team but don't replace human judgment – all final hiring decisions are made by people.
• If you have questions about how your data is used, reach out to us.