Account Executive, Bridge
Stripe•6h ago
United KingdomOnsiteFull-time
Top focus
Account Executive
- Who we are
- About Stripe
- Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue
- accelerate new business opportunities. Our mission is to increase the GDP of the internet
- we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
- About the team
- The Account Management team at Bridge is dedicated to the growth, retention
- expansion of key customers. Our Enterprise Account Management team focuses on driving measurable expansion across a portfolio of strategic enterprise customers through deep account knowledge, flawless technical execution and strong cross-functional partnership.
- Why Bridge
- Join a team that values clear thinking, quantitative rigor
- customer obsession. At Bridge you’ll own meaningful customer outcomes, operate with autonomy
- have the opportunity to shape how we scale revenue across high-potential accounts.
- What you’ll do
- As an Enterprise Account Manager at Bridge you will own a book of existing Enterprise and Strategic accounts and be responsible for deepening relationships, expanding revenue, identifying product gaps and driving product adoption, preventing churn and securing long-term renewals. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations
- close deals. As Bridge continues to develop within Stripe’s Money Management organization, you will also drive your customers’ adoption of additional features available through Stripe.
- Responsibilities
- Develop account plans and cross sell into your list of strategic customers, driving growth through expansion and new revenue streams
- Drive deal strategy and commercial negotiations for large, complex renewals
- Develop relationships with executive stakeholders within your book of business, deeply understanding problems they are solving and helping drive to solutions
- Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship
- Lead and contribute to team projects to develop and refine our sales process and help shape the Bridge/Stripe sales culture
- Think strategically about opportunities to scale account relationships beyond Bridge product adoption into wider Stripe use-cases
- Lead commercial negotiations and renewals to expand and retain customer revenue.
- Identify churn signals in your book and implement strategies to prevent revenue losses.
- Coordinate with product, success, risk, and operations teams to solve complex customer needs and ensure a great user experience.
- Translate customer feedback into actionable product and process improvements to better serve scaled customer segments.
- Who you are
- We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
- Minimum requirements
- 8+ years of full sales cycle or account management experience focused on existing business accounts; preferably selling a technical product, with a track record of top performance
- 6+ years leading complex sales cycles with Enterprise organizations required
- Ability to understand technical requirements and craft solutions across multiple products
- Ability to develop and execute account plans spanning multiple business units across complex organizations
- A knack for working well with a wide range of people, both internally and externally
- Strong presentation skills, particularly for in-person meetings with multiple stakeholders
- Demonstrated ability to close upsell opportunities and manage complex pricing or commercial negotiations.
- Superior verbal and written communication skills
- Ability to operate in a highly ambiguous and fast-paced environment
- Strong interest in technology and a deep understanding of the space
- Willingness and ability to work in-office in London at least three days per week.
- Preferred qualifications
- Previous experience at a high-growth payments, fintech, crypto, or technology company.
- Experience with CRM tools, Excel, and basic SQL or a demonstrated comfort with data tools and analysis.
- Background in working cross-functionally with product, risk, and operations teams to deliver outcomes for customers.