Integrations Program Manager
Twitch•3h ago
United StatesHybridFull-timeMid Level3+ yrs exp
H-1B verified · 2310 LCAs
Top focus
Program ManagerTechnical Program Manager
- About Us
- Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking
- more. It is where thousands of communities come together for whatever, every day.
- We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate
- smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X
- discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process.
- About the Team
- Community Trust (CT) exists to foster an environment where streamers and their communities thrive
- proactively reducing harm and ensuring support is accessible when needed. Our organization encompasses safety policy & enforcement, fraud prevention
- customer experience. Within CT, the Business Operations & Integrations team is the operational backbone – encompassing four functions (Business Operations, Financial & Contract Management, Go-to-Market
- Safety by Design) split across two sub-teams: BizOps and Integrations.
- The Integrations team – which this role sits on – is the connective tissue between Community Trust and the rest of Twitch. We own the CT Readiness Program, ensuring every product, monetization, regulatory
- business development launch is operationally ready before it reaches our community (200+ launches per year). We also co-own Safety By Design, the process by which safety risks are identified and mitigated before products ship. We're building a team that can anticipate what's coming and react to what's arrived – getting CT into planning conversations earlier, simplifying how Twitch launches safely at scale
- building the systems that allow a small team to have outsized impact.
- About the Role
- This is a Program Manager II role on the Integrations team within Community Trust Business Operations & Integrations. You will report to the Director of Business Operations & Integrations
- join a small, high-impact team of program managers responsible for CT's full GTM portfolio. You'll be the primary CT point of contact for a set of product and initiative launches, managing them end-to-end from intake through post-launch – across every org at Twitch, from ICs to executives.
- You can work in San Francisco, CA; Irvine, CA; Los Angeles, CA; Seattle, WA
- You Will:
- Own a portfolio of product, policy, and operational launches end-to-end – from scoping through delivery and post-launch follow-through, including launches that impact CT's global outsourcing operations.
- Pull the latest information from product teams (timelines, scope changes, risks) and push relevant updates to CT stakeholders so the org is never caught off guard.
- Manage timelines, identify and mitigate risks proactively, and know when to flag something to your manager for escalation.
- Represent CT in cross-functional trade-off discussions through Safety By Design and broader launch planning – surfacing operational concerns and helping partners understand CT's perspective on enforcement feasibility, compliance, and customer experience.
- Build and improve the systems that help the team scale – whether that's process improvements, better tooling, or new communication norms.
- You Have:
- 3+ years of program or project management experience in a cross-functional environment with multiple (5+) concurrent workstreams.
- Demonstrated ability to take ambiguous, undefined work and structure it into a clear plan with owners, milestones, and accountability.
- Proven ability to influence without authority – building alignment, navigating disagreement, and driving outcomes through trust rather than positional power.
- Comfort managing stakeholder relationships across levels (IC through Director+), across orgs, and across competing priorities. You know when to escalate, when to negotiate, and when to move forward.
- Strong written and verbal communication – able to distill complex work into clear, concise updates for any audience, from a Slack thread to an executive briefing.
- High emotional intelligence and a collaborative orientation – you build trust quickly, upwards, downwards
- across. You lead with empathy, adapt your approach to the person and the context
- understand that relationships are the foundation of influence.
- Bonus Points
- Understanding of what it means to balance user safety with product velocity in a platform environment.
- Comfort with systems-thinking and process design – you've built or improved the frameworks a team relies on to operate, by meeting people where they already work.
- Experience in Trust & Safety, content moderation, policy operations, or regulatory compliance.
- Experience supporting go-to-market or launch readiness programs where multiple workstreams and dependencies converge on shared timelines.
- Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Job ID: TW9211
- The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications
- location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off
- parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .
- US, WA, Seattle - Annually
- $82,700 — $129,800 USD
- US, CA, San Francisco - Annually
- $81,600 — $142,800 USD
- US, NY, New York - Annually
- $81,600 — $142,800 USD
- US, CA, Irvine - Annually
- $74,200 — $129,800 USD
- Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
- Twitch values your privacy. Please consult our Candidate Privacy Notice , for information about how we collect, use, and disclose personal information of our candidates.
Required skills
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