[US HQ] Senior Expert, Value Stream FSQA
Hellofresh•4h ago
CanadaOnsiteCA$100KFull-timeSenior Level5+ yrs exp
- Sr. Expert, Global Value Stream
- As a Senior Expert in the Global Value Stream team, you will be the hands-on owner of a defined process within the Food Safety and Quality vertical within HelloFresh's global supply chain. You will drive process definition, standardization, continuous improvement
- technology adoption across your capability domain — building the global template that every market executes against. This is a highly operational role that requires deep domain expertise, rigorous process discipline
- the ability to influence cross-functional teams without formal authority.
- You will...
- Develop the foundational "to-be" end-to-end process design and global template for a defined supply chain domain.
- Collaborate with process owners and leverage stakeholder input to define global process standards, SOPs, and KPIs, driving the harmonization required to achieve a single global benchmark.
- Serve as the subject matter expert to technology teams, translating the "to-be" operational process design into clear, global system requirements for HelloFresh Supply Chain Tech and automation partners.
- Lead domain-specific continuous improvement initiatives, utilizing lean methodologies and value stream mapping to identify waste and improve our process standards to achieve measurable performance improvements.
- Partner with Data & Analytics teams to establish performance dashboards and collaborate with regional process owners to monitor process health, adherence, and quantify the impact of global harmonization.
- Contribute to the definition of department OKRs, taking accountability for the successful delivery of process harmonization and capability roadmaps within your defined domain.
- You have...
- 5–8 years of experience in supply chain, operations, warehousing, or manufacturing environments.
- Demonstrated expertise in at least one supply chain functional domain (e.g., inbound, production planning, fulfillment, or FSQA).
- Strong proficiency with lean principles, process engineering, and continuous improvement methodologies (e.g., Kaizen, Six Sigma, or similar).
- Hands-on experience with WMS, WES, or WCS systems and operational technology.
- A proven track record of influencing cross-functional teams and deploying process standards across multiple sites.
- Experience building and maintaining SOPs, training programs, and governance frameworks.
- Strong analytical skills with the ability to use data to diagnose performance gaps and drive decisions.
- Ability to travel up to 25%
- You are...
- A rigorous process thinker who is equally comfortable on the warehouse floor and in a strategy session.
- A builder at heart — energized by creating standards, training programs, and scalable frameworks from the ground up.
- Disciplined and accountable, with the clarity to hold teams to a standard and the patience to coach until it is achieved.
- A clear communicator who can translate complex operational problems into concise requirements for technology and business partners.
- Highly organized, proactive, and effective at managing competing priorities across global time zones.
- Passionate about continuous improvement and genuinely motivated by the idea of building once and deploying everywhere.
- You will have....
- The opportunity to shape global operations at a leading food technology company with significant reach and impact.
- A high-ownership, low-bureaucracy environment where your work is visible and your decisions matter.
- An egoless, collaborative culture focused on learning, growth, and building something exceptional together.
- You’ll get…
- Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
- This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify
- reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements
- Toronto, ON Pay Range
- $100,000 — $100,000 CAD
Required skills
supply chainoperationswarehousingmanufacturinglean principlesprocess engineeringcontinuous improvementKaizenSix SigmaWMSWESWCS