Care Management Associate (Arizona)

In This Role, You Will

• Apply critical thinking and clinical judgment to support the case management process.
• Collaborate with internal teams and external providers to facilitate appropriate healthcare outcomes.
• Use care management tools and resources to educate and support members.
• Promote and support the quality administration of healthcare services.
• Ensure that all actions align with organizational standards and regulatory requirements.
• Required Qualifications 1-2 years of experience as a medical assistant, office assistant, or adjacent role. 1-2 years of experience in a call center environment.
• Must reside in Arizona.
• Preferred Qualifications Experience working in managed care.
• Effective communication, telephonic, and organization skills.
• Familiarity with basic medical terminology and concepts used in care management.
• Strong customer service skills to coordinate service delivery, including attention to customers, sensitivity to issues, proactive identification, and resolution of issues to promote positive outcomes for members.
• Computer literacy to navigate through internal/external computer systems, including Microsoft Excel and Microsoft Word.
• Education High school diploma or GED.
• Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
• The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
• Our people fuel our future.
• Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
• Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments .
• We anticipate the application window for this opening will close on: 06/22/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.