Program Manager AI Enablement , Sub Same Day (SSD) / R2L

Amazon.com Services LLC•3h ago

United StatesOnsiteFull-timeMid Level5+ yrs exp

H-1B verified · 2310 LCAs

Apply now

Top focus

Program Manager

The Rapid & Rural Logistics (R2L) team is seeking a strategic Program Manager to lead AI Enablement across our high-growth operational businesses. R2L owns end-to-end customer fulfillment aspects including supply chain planning, operations, central programs, delivery
technology. This role will design and implement frameworks that democratize AI capabilities, enabling teams to leverage AI to drive operational excellence through intelligent automation. This role requires a strategic leader who can balance executive stakeholder management with cross-functional coordination, change management expertise with technical fluency
strategic thinking with pragmatic execution. You will build the capability development programs, enablement frameworks
partnership mechanisms that transform R2L employees into AI-capable problem solvers who can build self-help tools and prototypes using their business knowledge. This includes creating structured learning pathways that enable employees to graduate from foundational AI skills to active problem-solving, facilitating partnerships with Tech teams to scale prototypes into production solutions
measuring success by how many employees are actively solving business problems with AI. Key job responsibilities - Translate the AI enablement vision into executable roadmaps, designing programs that transform employees into AI-capable problem solvers through scalable playbooks, role-based pathways (AI Explorer, Practitioner, Champion)
an AI Champions network that fosters a culture of AI-first thinking - Design and execute programs that transform R2L employees into AI-capable problem solvers who can build self-help tools and prototypes using their business knowledge - Build scalable playbooks, role-based pathways (AI Explorer → Practitioner → Champion)
'office hours' to support employees at varying levels of AI proficiency - Drive adoption of AI tools through internal communications, workshops
an AI Champions network to foster a culture of AI-first thinking and active problem-solving - Partner with Tech teams
other stakeholders to facilitate partnerships, scale prototypes into production solutions
integrate AI into existing workflows - Enable employees to identify high-impact use cases, build proof-of-concepts
articulate business value to Tech teams for scaling - Define and track KPIs for AI adoption (training completion, active tool usage, prototypes developed, solutions scaled), productivity gains
ROI to provide transparency to senior leadership - Conduct impact assessments that quantify business outcomes from employee-built AI solutions, including productivity gains, quality improvements
cost savings - Facilitate peer learning through AI Champions showcases, monthly sessions, AMAs
community forums that accelerate adoption and innovation - Establish mechanisms that capture learnings from frontline teams and inform continuous program improvement, ensuring enablement remains relevant and effective A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment
job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental
Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences
skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery
communicating results to senior leadership - Bachelor's degree - Experience with AI/ML technologies - 7+ years of spearheading strategic cross-functional initiatives that deliver measurable financial results and advance organizational objectives experience - Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship - Experience with data analysis and business case development
managing programs from concept to implementation
Experience working with global cross-functional teams - Master's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent - Experience working with technology teams and solving operational issues using technology - Experience creating and implementing large-scale programs Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications
location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off
parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 127,200.00 - 185,000.00 USD annually USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Required skills

AIMLdata analysisprogram managementproject management