Operations Trainer

Job Description

• Reporting to the Field Learning Associate Manager, the Trainer will be responsible for overseeing daily training operational activities within the DC which includes the following: assist in managing training requests received from the business, facilitate classroom and on-the-job training
• conduct one-on-one coaching sessions with DC associates to support their development. This role will work side by side with cross-functional teams within the DC to help implement training products and support in process improvements. A successful candidate in this role will thrive in an ambiguous, fast-paced, high-growth environment, enjoys problem solving
• will have a passion around training and developing others.
• Shifts Available:
• Sunday - Wednesday 3:30 PM - 2:00 AM
• Sunday - Wednesday 7:00 AM - 5:30 AM
• You will:
• Promote food safety, quality, and a safety-first culture through training and development activities within the DC
• Train, Cross-Train or Re-Train Training Ambassadors, Associates
• Frontline Leaders using network standard training methods such as classroom, On-the-Job (OJT)
• Powered Industrial Equipment (PIT) practical training
• Assist the Training Specialist in monitoring the training request intake system to help schedule training within the DC to accommodate incoming training requests
• Help support internal change management processes for new training products or process improvement initiatives
• Continuously observe and provide feedback to Training Ambassadors and new associates to support their growth and development within the organization
• Support training coordination efforts which include scheduling training and recording training completion
• Share and exchange best practices with other Trainers and Training Ambassadors within the DC
• Work with multiple leaders to calmly and effectively communicate or escalate issues through the proper channels for resolution
• Conduct Tours of the DC for new associates and frontline leaders
• Create a positive team dynamic that encourages frontline leaders and associates to ask questions, provide feedback, adapt to the ever-changing business, and stay focused on the customer experience
• You have:
• Scheduling Flexibility (days, nights, weekends, holidays) to support business need
• Ability to read, write, and speak English
• Basic Mathematics Skills
• Experience using the Google Business Suite
• Proficient in basic computer and tablet skills including email
• Training in Powered Industrial Equipment to the latest OSHA standards preferred but not required
• You'll get:
• 401k company match that vests immediately upon participation
• $0 monthly premium and other flexible health plans
• Amazing discounts, including up to 85% off HelloFresh subscription
• Advancement opportunities
• Collaborative, dynamic work environment within a fast-paced, mission-driven company
• This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify
• reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements
• Arizona Pay Range
• $24.25 — $24.25 USD