Business Continuity Lead, Merchandising Process & Change

About Us

• Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . Target Merchandising is evolving at an incredible pace. We are constantly reimagining how this $100 billion retailer offers the innovative, guest-inspiring items that Target is known and loved for. Our goal is to deliver exceptional value, quality
• style to elevate Target as the premier retailer in a competitive global marketplace. Through intelligent and progressive business strategies that make the most of Target’s resources and partnerships worldwide, merchandising works across product categories to create a localized shopping experience online and in our 1800 stores. Are you a creative problem solver who loves to see your work translate into real results? Can you collaborate effectively, execute a plan efficiently and positively influence how Target chooses and presents the right product in the right place at the right price? If so, you will have success on one of our dynamic teams. A role within Merchandising Capabilities puts you at the center of functions that strengthen our core merchandising teams as they select items, effectively manage assortment lifecycle, engage with business partners
• meet consumer expectations of reliability and affordability. We are an industry-leading portfolio of global capabilities that drive financial outcomes, accelerate speed to market
• enable consumer-centricity through an integrated team, effective processes
• innovative technology, unlocking joy for each guest. Our teams and products are aligned to key enterprise functions to accelerate and support Target’s strategy through straightforward solutions, enterprise connection, speed
• deep consumer & industry understanding. The Merchandising Process & Change team focuses on defining, governing
• continuously improving the core business routines and processes that enable consistent, high-quality execution across merchandising and the roundtable. This includes establishing clear standards and best practices, ensuring disciplined execution
• driving ongoing process enhancements to support business performance. As a member of this team, you will play a key role in operationalizing merchandising processes and leading the planning and execution of critical business strategies. You will coordinate cross-functional efforts to ensure alignment and seamless execution of change, partnering closely with stakeholders to embed consistency, clarity
• effectiveness across the merchandising organization. As a Business Continuity Lead, Merchandising Process & Change , you will play a critical role in protecting business performance and enabling consistent, high-quality execution across the merchandising organization. We are hiring multiple Business Continuity Leads to support this new capability. This role supports the activation of a centralized merchant and planner coverage model designed to strengthen continuity, mitigate risk
• elevate decision-making during key transition moments, including leaves of absence and other coverage gaps. Through this work, you will help drive both strong near-term outcomes and long-term organizational effectiveness. This is a strategic role positioned within the business to ensure continuity of critical merchandising decisions while advancing more consistent and effective ways of working. You will partner closely with cross-functional stakeholders to provide coverage support, bring an objective, enterprise-wide perspective
• embed best practices that strengthen execution across categories. Key responsibilities include:
• Provide merchant or planner coverage to ensure continuity of assortment, inventory, and financial decision-making during periods of transition or absence.
• Maintain business performance by mitigating risk associated with coverage gaps and ensuring timely, high-quality decision-making.
• Bring a cross-category perspective to strengthen decision quality and drive consistency in execution across the merchandising organization.
• Identify, document, and embed best practices to elevate ways of working and improve overall team effectiveness.
• Support capability building by upskilling partners and reinforcing consistent processes and standards.
• Partner with Merchandising, Planning, Inventory, and cross-functional teams to ensure alignment and seamless execution.
• Leverage enterprise-wide visibility to identify systemic opportunities and inform future process and technology improvements.
• Contribute to the evolution of the centralized coverage model to enhance organizational resilience, agility, and performance over time. About you (experience requirements):
• 7+ years of relevant experience in merchandising, planning, or related retail functions, with a strong understanding of assortment, inventory, and financial decision-making.
• Proven ability to navigate ambiguity and operate effectively in dynamic, fast-paced environments, bringing structure and clarity where it does not exist.
• Strong cross-functional collaboration skills, with the ability to build relationships, influence without authority, and align diverse stakeholders toward shared outcomes.
• High level of initiative and ownership; a self-starter who proactively identifies opportunities, takes action, and drives work forward with minimal direction.
• Excellent relationship-building skills, including the ability to establish trust, anticipate needs, and identify enablers and potential roadblocks.
• Demonstrated success leading across multiple, complex priorities simultaneously, effectively managing stakeholders across working teams, partners, and senior leadership.
• Ability to bring an enterprise and cross-category perspective to decision-making, identifying opportunities to improve consistency and elevate execution.
• Strong strategic and operational mindset, with the ability to balance long-term capability building with near-term business needs.
• Effective communicator with the ability to tailor messaging, level of detail, and approach based on audience and context.
• High degree of resiliency, personal accountability, and adaptability, with comfort operating in evolving environments.
• Results-oriented and performance-driven, with strong organizational and execution skills.
• Experience supporting or leading change initiatives, including driving adoption of new ways of working, is preferred.
• Demonstrates a commitment to inclusion by valuing diverse perspectives and fostering an equitable and collaborative team environment. This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team
• tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota. Team Members in the Target General Merch Inc (TGMI) operating company are strictly prohibited from working more than 30 days per year in the following 16 states: AL, AR, DE, FL, IN , IA, LA, MD, MS, MO, NC, OK, PA, SC, TN and VA. If hired, you are prohibited from working remotely from one of the states listed above for more than 30 days per year. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_E Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.