Learning Architect, Rest of World (RoW), Learning Design & Development (LDD), Global Operations Learning & Development (GOLD)

Amazon.com Services LLC•9h ago

United StatesOnsiteFull-timeMid Level3+ yrs exp

H-1B verified · 2310 LCAs

Apply now

Top focus

Learning DevelopmentOperations AnalystOperations ManagerOperations Consultant

The Learning Design & Development (LDD) team within Global Operations Learning & Development (GOLD) seeks an Learning Architect to serve as the dedicated strategic design partner for Amazon's Rest of World (RoW) Learning & Development function. This role is a strategic bridge between the central LDD organization and RoW regional teams, ensuring that RoW learning programs benefit from GOLD's evolving design standards, modern frameworks
AI-enabled capabilities while maintaining the regional customization that RoW's unique talent pipeline requires.This is not a traditional Instructional Designer role. You will provide holistic portfolio oversight, design consultation
future-forward strategic partnership to the RoW program team. You will ensure RoW stays connected to where the L&D function is going, not just where it is today. Key job responsibilities Strategic Alignment & Integration: - Drive closer integration between RoW and the central LDD team, ensuring RoW programs stay connected to GOLD standards, design processes
quality frameworks - Identify opportunities where GOLD offerings can be adopted or adapted for RoW needs (the 70/30 standardization model)
where custom-built programs must remain - Champion adoption of LDD's evolving content architecture and AI-enabled design frameworks within the RoW portfolio - Serve as RoW's representative in LDD planning and governance processes Portfolio Oversight & Design Consultation: - Provide a comprehensive, holistic view of the RoW learning portfolio across all programs (Amazon Leadership, Behind the Smile, T3 Development/Stepping Up to Leadership, Upskilling) - Partner with RoW Product Managers on learning design evaluation, program architecture
strategic design recommendations - Evaluate the design quality and strategic alignment of RoW programs, recommending improvements grounded in evidence and best practice - Support program evaluation methodology and measurement of learning effectiveness for RoW-specific initiatives Future-Forward L&D Partnership: - Help RoW stay ahead of where the L&D function is going rather than executing primarily tactical work - Identify emerging learning design approaches, AI-enabled workflows
modern content strategies relevant to RoW's needs - Translate LDD innovation (AI content workflows, modular content architecture, quality automation) into actionable recommendations for RoW adoption - Provide thought leadership on how RoW's critical talent pipeline programs should evolve Coordination & Resource Direction: - Coordinate ringfenced development contractors who support RoW content builds - Translate design consultation into clear development briefs and quality expectations for contractor resources - Establish and maintain a working rhythm with the RoW program team for intake, design review
delivery coordination A day in the life A Day in the LifeA typical week in this role might include: - Monday: Review the RoW program pipeline with the Product Manager team to identify upcoming design needs. Assess an intake request for a new regional leadership program and determine whether a GOLD-standard offering can be adapted or whether custom design is required. - Tuesday: Join a design consultation session with a RoW program manager who is evolving the Tier 3 Development pathway. Provide learning architecture recommendations, reference relevant GOLD frameworks
draft a design brief for contractor development resources. - Wednesday: Participate in the central LDD governance meeting to stay connected to GOLD-wide design standards and share insights on RoW-specific challenges. Identify a new AI-enabled content workflow being piloted centrally that could accelerate RoW content localization. - Thursday: Conduct a design quality review of an existing RoW program, evaluating alignment with updated GOLD standards. Prepare a recommendation brief with specific improvement opportunities and a prioritized action plan. - Friday: Synthesize the week's portfolio activity into a status update for the LDD Design Manager. Draft a proposal for how an upcoming GOLD offering could be customized for the LATAM and APAC regions, outlining what stays standard and what requires regional adaptation. About the team GOLD (Global Operations Learning & Development) is the parent organization within Amazon Operations that owns learning strategy and delivery globally. GOLD serves associates, leaders
executives across Amazon's worldwide operations network.LDD (Learning Design & Development) is a centralized design team within GOLD. LDD is organized into three integrated pillars: Design & Architecture: Strategic design function owning end-to-end learner experience design, learning architecture
solution consultation Content Operations & Quality: Production and governance engine managing the full content lifecycle, quality standards
delivery Learning Innovation (AI & Analytics): Drives continuous improvement through AI workflows, learning measurement
modern content tooling This role sits within the Design & Architecture pillar and is dedicated to the RoW regional portfolio. You will collaborate across all three pillars to bring the full breadth of LDD capability to bear on RoW's needs.RoW (Rest of World) operates Amazon Leadership programs customized for regional needs across LATAM, EU, APAC
MENA. RoW runs on a 70/30 model: approximately 70% of content is standardized from GOLD central offerings and 30% is regionally customized. RoW-grown programs include Tier 3 Development (Stepping Up to Leadership) and L4/L5 Upskilling
serve a critical talent pipeline function for the business.
3+ years of project management experience - 2+ years of stakeholder management experience - 2+ years of learning and development or employee compliance training experience - 3+ years of classroom facilitation experience - Bachelor's degree - Experience formulating and implementing training and performance improvement strategies - Experience analyzing data to make business decisions
Experience with modular content architecture, content management systems
learning content ecosystems at scale - Familiarity with AI-enabled learning design workflows and modern content production approaches - Background in leadership development, talent pipeline programs
executive learning - Experience adapting centralized program offerings for regional and cultural contexts across multiple geographies - Experience establishing design standards, governance frameworks
quality assurance processes for learning content - Strong written communication skills, including the ability to produce design briefs, evaluation frameworks, strategic recommendations
executive-facing documents Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications
location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off
parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 70,700.00 - 123,800.00 USD annually USA, TN, Nashville - 57,900.00 - 101,300.00 USD annually USA, VA, Arlington - 64,300.00 - 112,500.00 USD annually

Required skills

Project ManagementStakeholder ManagementLearning and DevelopmentEmployee Compliance TrainingClassroom Facilitation