Quality Assurance, Monitoring & Testing Lead Analyst - VP

Responsibilities

• The primary function of this position is the timely execution of the Managers Control Assessment (MCA) program Have a good understanding of the Risk & control framework and the underlying fundamentals of Risk Management Supervise & manage teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy Maintain oversight and monitoring of the operational risk management system and the quality of the generated data Lead / participate in strategic initiatives viz. control performance enhancement, etc.
• Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures.
• Consistently challenge the existing procedures to check relevance to evolving risks/ change in process Pro-actively identify any monitoring breaks and suggest enhancements Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC) Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative Conduct training and regular refresher sessions on the Risk management framework to upskill the colleagues in the team.
• Ensure 100% delivery is achieved as per the agreed SLA Manage a strong stakeholder connection through regular touchpoint meetings Team Management Responsibilities Handle a team and ensure appropriate coaching & support is provided Foster an environment of learning and development Drive strong emphasis on adherence to Citi culture, leading by example Ensure a robust performance management system is followed Qualification 15+ years of relevant experience in Operational Risk/ Enterprise Risk Management/ Business Risk Management including team management Strong knowledge of regulatory requirements related to Operational Risk/ Internal controls Demonstrated understanding of operational risk and gap identification Experience in at least one line of business or function in financial services (e.g.
• Personal Banking, Wealth Management, Markets, Services, Finance, Technology) with related in-depth product knowledge Excellent verbal and written communication skills Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Self-motivated and detail oriented Exhibit problem-solving and decision-making skills Education: Bachelor’s/University degree ------------------------------------------------------ Job Family Group: Controls Governance & Oversight ------------------------------------------------------ Job Family: Quality Assurance, Monitoring & Testing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure
• Regulation, Risk Remediation, Stakeholder Management. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer
• qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran
• any other characteristic protected by law.
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