Program Management Intermediate Analyst

We are seeking a dynamic and experienced Program Manager cum System Analyst to join our team. This hybrid role is responsible for leading and managing programs and systems related to our third-party management lifecycle. The ideal candidate will act as a critical liaison between our business stakeholders, technology teams, and third-party vendors to ensure the successful delivery and continuous improvement of our third-party management platforms.

This individual will drive projects from conception to completion, while also gathering and translating business needs into robust system solutions. Key Responsibilities Program Management Project Leadership: Lead the planning, execution, and delivery of complex projects and programs for third-party management systems, ensuring they are completed on time and to the required quality standards.

Strategic Planning: Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders. Develop detailed project plans, including timelines, resource allocation, and risk management strategies. Stakeholder Communication: Serve as the primary point of contact for all project-related communications.

Provide regular status updates, reports, and presentations to stakeholders at all levels. Risk Management: Proactively identify, assess, and mitigate project risks and issues. Develop and implement contingency plans to minimize impact on project delivery.

Team Coordination: This will be an IC role and require coordination with Business, Operations and Technology Teams. System Analysis Requirements Gathering: Elicit, analyze, and document business, functional, and non-functional requirements from stakeholders for new systems and enhancements to existing platforms.

Process Improvement: Analyze and model existing business processes and systems to identify inefficiencies, gaps, and opportunities for improvement. Recommend and implement optimized solutions. System Testing & Validation: S upport the UAT testing phase for business and operations stakeholders Qualifications Experience: 7-10 years of proven experience in a program management or project management role.

Demonstrable experience working on systems and projects related to third-party risk management, vendor management, procurement, or supply chain management. Methodologies: U nderstanding of project and software development lifecycle (SDLC) methodologies, including Agile.

Analytical Skills: Exceptional analytical, problem-solving, and critical-thinking skills with a keen attention to detail. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.

Interpersonal Skills: Strong interpersonal and leadership skills, with a proven ability to build relationships, influence decisions, and drive consensus among diverse teams. Preferred Skills Certifications: PMP, PRINCE2, Certified Business Analysis Professional (CBAP), or similar certifications are highly desirable.

Platform Experience: Hands-on experience with leading third-party management platforms such as Procure2Pay, Aravo, or similar enterprise systems. Regulatory Knowledge: Familiarity with managing Regulatory projects is desirable. ------------------------------------------------------ Job Family Group: Project and Program Management ------------------------------------------------------ Job Family: Program Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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