Sr. PMT, Employee Onboarding Experience, PXT Employee Onboarding Experience

Amazon.com Services LLC•3h ago

United StatesOnsiteFull-timeSenior Level5+ yrs exp

H-1B verified · 2310 LCAs

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Every person who joins Amazon must pass through screening before they can start. This role owns the platform that makes that happen. Employee Onboarding Experience (EOE) transforms the employment lifecycle for Amazon's global workforce. In this role, you own the product vision, strategy
roadmap for the screening platform — the systems, vendor integrations
data domain that power how Amazon initiates, tracks
completes background checks, drug tests
medical checks for 1MM+ candidates and employees annually across 60+ countries. This is not a maintenance role. You are building experience layers on top of a unified screening platform that serve multiple Amazon personas — candidates completing pre-employment checks, hiring managers tracking contingency status, recruiters managing screening workflows, operations teams resolving exceptions
compliance teams monitoring regulatory adherence. Each persona has different needs, different interaction patterns
different definitions of success. You will define how each of these audiences experiences screening
ensuring the underlying platform delivers consistent, reliable data across all of them. Today, screening operates across multiple initiation methods, disparate case management systems
siloed vendor integrations — each built independently over time by different parts of the business. You will define the architecture of how screening data flows between hiring systems, vendor APIs
downstream consumers, build an encapsulated service model that reduces integration complexity
expand screening capabilities to new populations and geographies. You own both the customer-facing experiences and the underlying platform — how vendor integrations, rule-based initiation logic
adjudication workflows operate end-to-end. You will define API contracts with screening vendors, partner with engineering leads across three teams on system design trade-offs
drive prioritization across competing stakeholder needs — high-volume operations needs automated pipeline integration, corporate hiring needs global package ordering automation, operations teams need manual touch elimination
legal teams have country-specific compliance requirements. Your job is to cut through that noise, figure out what matters
ship. Your roadmap includes direct leadership goal dependencies: eliminating millions of manual transactions through workflow automation, launching screening capabilities natively into Amazon's high-volume hiring platform, expanding automated screening coverage to new countries and workforce segments
building self-service experiences that give every persona real-time visibility into screening progress. Longer term, you will execute a vision that transforms screening from a collection of point solutions into a composable, vendor-agnostic platform — one that enables Amazon to onboard any population in any country through a single architecture, with automated package selection, intelligent adjudication
unified case management that scales without proportional operational investment. This role thrives in complexity. You'll operate across 60+ countries with vendors who have different integration capabilities, business lines with different screening requirements
workforce populations with different compliance obligations — and you'll be the one who synthesizes those inputs into a coherent platform direction. That requires analytical depth, comfort with ambiguity
the judgment to make prioritization calls when not everyone can get what they want at the same time. What you get in return: ownership of the screening platform that determines whether every person who works with Amazon can start on time
the chance to build the unified experience framework that makes it all work. Key job responsibilities - Define and drive the product strategy and roadmap for screening services across the full candidate-to-employee lifecycle — from pre-employment initiation through adjudication, post-employment testing
ongoing compliance — building a unified platform across 60+ countries. - Design and deliver experience layers for multiple personas — candidates, hiring managers, recruiters, operations teams
compliance stakeholders — each with tailored interactions built on shared platform capabilities. - Drive platform transformation — defining the encapsulated service architecture, expanding screening capabilities to new populations and geographies
building automated initiation and adjudication workflows. - Navigate complex vendor and stakeholder landscapes — managing relationships with multiple global screening vendors while aligning with hiring, operations, legal
compliance teams who all depend on your platform but have competing priorities. - Partner with engineering leads across three teams on system design decisions — API design, vendor integration patterns
high-level architecture and how they scale across diverse populations. Define success metrics, use data to drive prioritization
own launches end-to-end — measuring manual touch reduction, screening cycle time, vendor SLA compliance
customer experience impact post-launch. A day in the life You work at the intersection of customer experience, vendor platform architecture
global compliance. You collaborate with engineering on platform decisions, partner with screening operations and vendor teams on integration requirements
align with legal and compliance teams across countries. You balance new capability delivery against technical debt, use data to drive prioritization
ensure screening experiences are consistent and reliable for candidates, hiring teams
operations across every workforce segment and geography. About the team We empower our customers by providing integrated, people-focused solutions that streamline hiring processes for WW Stores, AWS, Devices
Talent Acquisition. As stewards of the employee lifecycle and experience, we drive initiatives that promote transparency and efficiency in career mobility, workforce engagement
operational needs management. We prioritize customer-centricity by tailoring our capabilities and processes to align with their preferences and behaviors. Our approach is to start with the customer's needs and match individuals to the right opportunities through our services.
5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree - Experience with feature delivery and tradeoffs of a product - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Experience in using analytical tools, such as Tableau, Qlikview, QuickSight - Experience in building and driving adoption of new tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications
location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off
parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

Required skills

AWS