Business Disruption Risk & Enterprise Resilience Manager

Are you looking for a career move that will put you at the heart of a global financial institution? By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview We are seeking a Business Disruption Risk & Enterprise Resilience Manager to lead the design, implementation, and embedding of robust resilience capabilities across Markets Operations. This role directly supports the regulatory agenda, with a strategic focus on key services including Payments, Clearing, and Settlement.

You will collaborate with global and regional teams to ensure operational continuity in the face of disruptions. What You'll Do Framework Embedding: Drive the implementation and adoption of the Business Disruption & Safety Risk (BDSR) and Operational Resilience frameworks within Markets Operations globally.

Risk & Control Management: Oversee and manage risks related to third-party business disruption, continuity of business (CoB), and safety & security across Markets. Project & Testing Execution: Formulate and execute detailed project plans, validate plan capabilities, and lead annual testing cycles to enhance risk oversight.

Issue & Root-Cause Management: Provide robust check-and-challenge on issue root causes, partnering with process owners to implement corrective action plans and oversee the Lessons Learned Policy. Crisis Response & KRI Reporting: Operationalize Key Risk Indicators (KRIs) and assist in evolving Citi's global crisis management and escalation frameworks.

Change Risk Assessment: Assess risk profiles for New Activities and business changes to ensure potential impacts are well-understood and controlled. Stakeholder Governance: Collaborate with global, regional, and local stakeholders to compile regulatory submissions and deliver governance and training.

What We'll Need from You Subject Matter Expertise: Significant experience in Recovery and Resolution Planning (RRP), Operational Resilience, and/or Continuity of Business (CoB) within a global financial services firm. Risk Oversight: Proven track record in identifying risks, establishing controls, and delivering corrective action plans for large-scale programs.

Analytical Skills: Strong capability in conducting quantitative and qualitative analysis to resolve complex issues and develop innovative solutions. Communication & Collaboration: Outstanding presentation and communication skills, with experience managing, coaching, and influencing global stakeholders.

Education: Bachelor’s/University degree required; Master’s degree preferred. What We Can Offer You This is a role that will offer you the opportunity to build an in-depth knowledge of financial services operations, regulatory compliance, and risk frameworks.

Every day there will be new business challenges that will help you develop new skills that can drive your career. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance-related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.

We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. ------------------------------------------------------ Job Family Group: Controls Governance & Oversight ------------------------------------------------------ Job Family: Control Design ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Business Insights, Constructive Debate, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Process Design, Program Management, Risk Management Lifecycle, Stakeholder Management. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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