Director of Operations and Maintenance, ESS
Redwoodmaterials•3h ago
United StatesOnsiteFull-timeDirector Level10+ yrs exp
Top focus
Operations ConsultantOperations AnalystOperations Manager
- About Redwood Materials
- Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse
- recycling — keeping critical minerals in circulation and driving the energy transition. Founded in 2017, we’re delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have.
- Supervisor Responsibility:
- Direct supervisory responsibility for BESS (Battery Energy Storage Systems) field service management, field service teams, technicians, maintenance specialists, project coordinators, contractors
- support staff. Accountable for organizational design, talent development, performance management culture
- safety leadership across the function.
- Position Summary:
- Redwood Materials is seeking a Director of Operations and Maintenance Director – Operations and Maintenance to define the operating model for all field service and maintenance activities for commercial and utility-scale BESS.
- This executive leadership role plays a critical part in our mission to build a sustainable battery supply chain by ensuring the reliable, safe
- high-performance operation of deployed energy storage systems. You will be responsible for owning the full O&M lifecycle from strategy through execution. The position requires meaningful field presence and cross-functional leadership to ensure safety, regulatory compliance, asset reliability
- customer satisfaction across dynamic project sites. As a foundational leadership hire, this role requires a player-coach approach during the organizational build-out phase, with direct execution responsibility that transitions to team leadership as the function matures.
- Essential Duties and Responsibilities
- Develop and own the multi-year O&M strategy, operating model, and roadmap; define and govern service standards, technical procedures, and safety frameworks to ensure fleet-wide consistency and continuous improvement.
- Ensure all commercial and contractual commitments are met, including performance guarantees, availability targets, and SLAs; oversee warranty claim management and technical support.
- Develop and manage KPIs across availability, safety, response time, and cost; lead business case development and investment decisions and manage the O&M budget.
- Lead all field service and O&M activities across the BESS fleet, including proactive maintenance, troubleshooting, repairs, and system optimization
- track daily operational metrics and hold teams accountable to performance targets.
- Build, recruit, develop, and retain a high-performing O&M organization
- provide direct in-field leadership and execution oversight as the organization scales, including field deployments up to 50% travel
- champion ergonomic, 5S, and safety initiatives across all sites.
- Own vendor and contractor selection, qualification, and commercial negotiations; drive implementation of tracking systems, digital tools, and maintenance schedules to support O&M efficiency and performance visibility.
- Collaborate with Manufacturing, Engineering, EHS, Logistics, and Commercial teams on process improvement and root cause analysis; represent O&M in executive reviews, customer escalations, and commercial negotiations.
- Skills, Knowledge, and Abilities
- Proven executive or senior leadership experience building and scaling O&M organizations for commercial and utility-scale BESS or comparable energy infrastructure, including organizational design, talentdevelopment, and culture-setting.
- Demonstrated P&L or budget management experience with the ability to develop business cases, manage cost structures, and drive financial performance in field operations.
- Experience with customer and commercial negotiations, executive-level communication, and representingtechnical operations in business development contexts; expertise in warranty management and contract fulfillment.
- Ability to develop and execute multi-year strategies and operational roadmaps while operating at both the strategic and execution levels in a player-coach capacity.
- Deep technical knowledge of high-voltage battery systems, power electronics, thermal management, system diagnostics, and safe field service practices.
- Strong proficiency with data analysis tools (Excel and others), CMMS platforms, and project management software; demonstrated ability to develop and implement tracking systems and digital tools.
- Excellent organizational, analytical, and problem-solving abilities; strong communication and collaboration skills across cross-functional teams and executive stakeholders.
- Proven ability to lead field operations teams in dynamic, outdoor, and variable-temperature environments while upholding safety standards, EHS compliance, and performance targets.
- Ability to remain focused, organized, and responsive while working under time constraints or during periods of increased operational demand.
- 10+ years of relevant experience with 5+ years in progressively senior leadership roles; Bachelor’s degree in Engineering, Energy Systems, or related field preferred.
- The position is full-time. Compensation will be commensurate with experience.
- We collect personal information (PI) from you in connection with your application for employment with Redwood Materials, including the following categories of PI: identifiers, personal records, professional or employment information
- inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. If you have additional privacy-related questions, please contact us at privacy@redwoodmaterials.com.
Required skills
BESSfield service managementsafety leadershipregulatory complianceasset reliability