Operations Partner - Cleveland, OH
Bird•3h ago
United StatesOnsiteFull-time
Top focus
Operations AnalystOperations ManagerOperations ConsultantHr Business Partner
- Bird launched micromobility. Now we’re shaping its future.
- we’re on a mission to transform the way the world moves one ride at a time . Our products, services
- people share one common goal: to make cities more livable by empowering people and communities everywhere to move freely, discover new possibilities
- create a cleaner, more connected future. To cleaner air. To calmer streets. To cities built for people.
- Who We Are
- Bird is a global leader in micromobility, dedicated to shaping the future of urban movement. Our cleaner, affordable, and on-demand mobility solutions are available in over 200 cities worldwide.
- We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates, leveraging our experience and safety-first technology to help them meet their shared mobility and climate goals and provide a reliable, affordable
- responsible transportation option for people who live and work there.
- Our award-winning electric vehicles have empowered more than eighty-seven million rides in cities around the world and helped riders take carbon-free trips in more than 200 cities globally. And our teams are constantly pushing boundaries and challenging the status quo in pursuit of a brighter future.
- Job Summary
- The Operations Partner role is a key partner to Bird’s Operations Team. The Operations Partner will work with our local City Operations Manager to manage our fleet of e-scooters in Cleveland, Ohio to ensure it stays maintained and deployed to meet the transportation needs of the community. The ideal candidate for this partnership should have a “doer” attitude, excellent time-management and execution habits
- the ability to communicate clearly. As an Operations Partner, you will use our mobile technology to monitor, transport, rebalance
- maintain our vehicles to ensure a safe, environmentally friendly scooter is always available to ride nearby. This is a full-time contract role.
- Responsibilities
- Deploy vehicles to designated locations as directed.
- Ensure vehicles are parked safely, compliantly, and in approved areas.
- Recover vehicles for charging or maintenance as needed.
- Rebalance vehicles by relocating them from low-demand areas to high-demand areas.
- Must Haves
- Registered Business LLC
- General liability insurance (ability to acquire within 30 days of onboarding)
- General commercial auto insurance (ability to acquire within 30 days of onboarding)
- Valid Drivers License
- Ability to commute to Cleveland, Ohio
- Access to a reliable vehicle for work-related duties
- Strong knowledge of the local geography
- Flexible availability and willingness to work daily, including weekends
- Comfortable learning and adapting to new concepts and using new tools
- Ability to lift up to 50 pounds; stoop, bend, walk, and stand for long periods of time.
- Self-motivated, energetic and driven individual with the ability to learn new skills and build a team
- Ability to simplify difficult problems into actionable and solvable tasks
- Must have a warehouse space with sufficient electrical capacity to charge vehicles onsite
- Must Own/Rent Van
- Important Details About The Role
- This is an independent contractor position , not an employee role.
- You are responsible for your own tools, equipment, and any associated expenses required to complete your work.
- As an independent contractor, you manage your own schedule and workload to meet the operational needs of Bird.
- Pay Range
- $1000 + /week
- Why Bird Matters
- Every time you hop on a Bird, you’re helping build a more livable city. We focus on four core pillars that reflect the impact of every ride:
- Freedom: We're the bridge that connects you to every experience—simple, convenient, and stress-free. We give you the freedom to move without limits.
- Exploration: We turn everyday trips into memorable experiences, sparking discovery and wonder as you connect with the world around you.
- Community: Taking a Bird is an act of citizenship. We create a sense of belonging and unity, knowing that the richer our communities become, the richer our lives become.
- Sustainability: Our electric vehicles reduce gas-powered car usage and lower carbon emissions. We enable responsible choices, creating tangible impact and driving progress toward a cleaner future.
- Culture at Bird
- We're an ambitious, smart
- open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other
- working together to create the future of micro-mobility.
- Perks Up!
- We want you to succeed and thrive here, so we offer a few sweet perks:
- Plenty of time off to relax and recharge, plus a wellness resource to help you wind down.
- A work-from-home stipend.
- An employer-paid healthcare package.
- Of course, Bird ride credits to get you where you need to be!
- Bird is the world
- Bird stands for a culture of inclusion . We celebrate different backgrounds, experiences
- perspectives —encouraging everyone to bring their authentic selves to work . We have a diverse environment that empowers our team to feel comfortable when they voice their opinions.
- For these reasons and more, Bird is a proud equal employment opportunity employer . We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status
- we are dedicated to providing an inclusive, open
- diverse work environment.
- Sound like a place you’d like to work? Sweet. Let’s chat.
- Work Location: In person