FinOps Manager III
ADCI HYD 13 SEZ - H84•1d ago
IN, TS, HyderabadOnsiteFull-timeSenior Level13+ yrs exp
- The Finance Operations team is seeking an experienced leader to manage and transform Amazon’s global Accounts Receivable (AR) operations. Reporting to the Senior Manager, Global AR, this Manager-of-Managers role will oversee Operational Managers and lead large-scale AR functions including dispute management, invoicing, remittance application, collections, cash application
- receivables management. The ideal candidate will be a strategic thinker, strong communicator
- influential leader capable of representing the interests of the Finance Operations Receivables organization across Amazon. This role requires driving operational excellence, strengthening controllership, enhancing customer experience
- delivering business outcomes through process optimization and innovation. As a leader in the organization, you will shape the future of AR operations by leveraging automation, advanced analytics
- AI-driven solutions to improve efficiency, reduce manual effort, accelerate cash flow
- create scalable, future-ready financial processes. You will partner closely with business, technology, compliance
- finance stakeholders to identify transformation opportunities, implement intelligent workflows
- foster a culture of continuous improvement and innovation across the organization. Strategy & Prioritization Define and drive operational priorities in alignment with broader organizational objectives, leveraging AI-powered insights, predictive analytics
- data-driven decision-making frameworks. Lead the Accounts Receivable strategy focused on enhancing customer and vendor experience through continuous improvement of key performance metrics, service levels, automation
- intelligent workflow solutions. Partner with cross-functional stakeholders to identify upstream and downstream optimization opportunities, utilizing AI/ML technologies to reduce manual effort, improve accuracy
- accelerate process cycle times. Champion the adoption of AI and automation across the organization by establishing usage goals, monitoring adoption metrics
- ensuring teams are effectively trained and equipped to integrate AI into daily operations. Operational Excellence Establish, monitor
- continuously enhance operational performance metrics, driving a culture of excellence and continuous improvement across Accounts Receivable functions. Provide leadership and subject matter expertise across multiple AR domains, including cash application, credit note management, receivables management, collections
- debit balance recovery
- identifying opportunities for process optimization and scalability. Controllership & Compliance Assess, communicate
- mitigate Accounts Receivable controllership risks by evaluating the effectiveness of existing controls and implementing robust risk management frameworks. Drive policy adherence, procedural compliance
- control governance by developing, enhancing
- maintaining operational and design effectiveness of internal controls in close partnership with Internal Audit and Compliance teams. Strengthen the overall control environment through proactive monitoring, process standardization
- continuous evaluation of financial and operational risks. Leadership & Team Management Lead and develop a high-performing organization comprising Operational Managers and teams supporting end-to-end receivables processes, fostering a culture of accountability, ownership
- customer obsession. Build an AI-enabled workforce by driving capability development, upskilling teams on emerging technologies
- embedding AI adoption into performance expectations and business outcomes. Coach and mentor leaders to enhance organizational effectiveness, succession planning
- talent development while driving engagement and operational excellence at scale.
- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership - Experience with Six Sigma tools and Lean techniques
- experience in similar environments -
- 13-15 years of relevant experience in Finance/Operations across Order-to-Cash (OTC) and Accounts Receivable processes -
- Exceptional attention to detail with a results-driven work ethic focused on exceeding expectations -
- Strong analytical skills with ability to evaluate, challenge, and redesign business processes -
- Proven project management ability — organizing, solutioning, and driving to successful closure -
- Advanced presentation skills with ability to guide and influence senior leadership -
- Hands-on experience with AI/GenAI tools for process automation, predictive analytics, and intelligent decision-making in AR operations -
- Ability to identify and implement AI use cases (e.g., auto-drafting, intelligent cash application, anomaly detection, predictive collections) and drive measurable adoption across teams
- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field - Experience demonstrating problem solving and root cause analysis -
- Familiarity with AI governance — ensuring responsible, auditable
- compliant use of AI in financial processes Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Required skills
Six SigmaLeanAIGenAIpredictive analyticsproject management