Strategy and Operations Lead, Deal Pricing
Stripe•9h ago
United StatesRemoteFull-timeMid Level6+ yrs exp
H-1B sponsor
Top focus
Operations AnalystOperations ManagerOperations Consultant
- Who we are
- About Stripe
- Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue
- accelerate new business opportunities. Our mission is to increase the GDP of the internet
- we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
- About the team
- Deal Pricing is a dedicated global function that provides deal pricing expertise, financial insights
- deal support for negotiated users to Stripe's global Go-to-Market teams. We work to ensure deals create economic value for Stripe by establishing the deal commercial framework for a scaling sales organization, actively supporting large and strategic deals
- providing pricing insights and feedback to sales, finance
- product leaders. Deal Pricing frequently works with cross-functional business partners across Operations, Finance and Strategy
- Product. There is constant collaboration with Deal Pricing colleagues across all regions.
- Rather than pricing individual deals, this Strategy and Operations (S&O) role acts as a central engine behind the global deal pricing team. You’ll serve as a "Chief of Staff" function to Deal Pricing leadership—owning the global operating model, driving cross-functional process excellence, managing our strategic operating rhythm
- codifying our commercial knowledge so Stripe can scale its GTM velocity.
- What you’ll do
- Strategic planning and operating rhythm
- Drive strategy execution. Translate high-level annual goals into actionable quarterly OKRs, ensuring clear ownership and measurable progress.
- Manage the operating cadence. Facilitate the team’s operating rhythm (MBRs, QBRs, and leadership syncs) to drive accountability, surface risks, and unblock cross-functional dependencies.
- Strategic telemetry and insights. Collaborate with our tooling and analytics team to track functional performance, using data to inform pricing strategy, operational pivots, and executive decision-making.
- Commercial governance and friction management
- Optimize cross-functional SLAs. Act as the primary bridge between Sales velocity and risk-mitigation functions (Deal Strategy, Finance, Treasury). Define and enforce SLAs for deal pricing approvals to ensure global consistency.
- Resolve bottlenecks. Proactively identify process friction, working with partner ops teams to redesign playbooks and clarify decision-making boundaries.
- Knowledge infrastructure and sales enablement
- Codify the "Deal pricing playbook." Build and maintain a single source of truth for deal pricing frameworks, guidelines
- Standard Operating Procedures (SOPs), ensuring documentation is version-controlled and highly discoverable.
- Scale sales self-service. Partner with Sales Enablement to translate complex commercial policies into self-serve guides and playbooks, empowering Sales to execute simple deals independently.
- Process and AI architecture
- Systems roadmap. Act as a lead for our CRM and CPQ evolution, transforming manual, spreadsheet-based pricing into automated, scalable workflows.
- Deploy AI for efficiency. Proactively identify and implement AI and LLM solutions to accelerate operations—including automating documentation, summarizing legacy contract terms
- extracting data from unstructured sales communications.
- Who you are
- We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
- Minimum requirements
- 6–8+ years of experience in Business Operations (BizOps), Sales and Revenue Operations, Management Consulting, or a Chief of Staff role supporting a high-growth GTM team.
- Practical experience using generative AI tools (e.g., LLMs, advanced prompting techniques, AI-driven search/synthesis tools) to accelerate your work. While not a software engineer, you are “technically savvy.” You can navigate data structures and AI orchestration tools to build prototypes or initial solutions independently.
- Proven experience translating high-level corporate strategy into operational execution frameworks (OKRs, KPIs)
- Outstanding written communication skills. You must be able to write clear, structured, and highly professional playbooks and memos (critical for Stripe’s document-centric culture).
- A track record of mapping complex, cross-functional processes, identifying root causes of friction, and redesigning workflows to improve cycle times.
- Strong understanding of GTM tech stacks (Salesforce, CPQ, workflow automation) and how to write clear business requirement documents (BRDs) for technical teams.
- Preferred qualifications
- Experience in Fintech, Payments, or consumption-based (API) SaaS models.
- Direct experience building simple automation flows to optimize personal or team productivity.
Required skills
Business OperationsSales OperationsRevenue OperationsManagement ConsultingAISalesforceCPQworkflow automation