Warehouse Operations Team Lead (+B2 German required) (m/w/x)
Grover•4h ago
Berlin HQOnsiteFull-timeMid Level2+ yrs exp
Top focus
Operations AnalystOperations ConsultantOperations Manager
- About Grover
- Founded in 2015, Grover enables consumers and businesses across Europe to subscribe to tech devices and comprehensive technology solutions - from individual smartphones, laptops
- wearables to full corporate device setups. The company offers access to over 1,000 unique tech items on flexible and financially convenient terms. A pioneer of the circular economy, Grover refurbishes and recirculates devices to help eliminate e-waste.
- To continue this incredible adventure, we are currently looking for Warehouse Operations Team Leads to join our talented Circular Supply Chain team full-time (40 hours/week) onsite 5 days a week in the Berlin Metropolitan area.
- Reporting to the Warehouse Operations Manager, you are the driving force on the warehouse floor. Your core objective is to oversee your team and the seamless, day-to-day execution of inbound, picking, packing, shipping/outbound
- inventory processes, ensuring operations run smoothly, inventory remains accurate
- the team is fully trained and motivated to meet daily targets.
- 🎯 What you will contribute:
- Team Leadership: Provide direct supervision and leadership to the fulfillment, inbound, and outbound warehouse teams of up to 15 direct reports.
- Daily Operations: Lead daily floor operations to ensure seamless order flow and manage device-specific movements, maintaining a steady and efficient operational pace.
- Mentorship & Onboarding: Train, onboard, and mentor warehouse staff, ensuring they are fully equipped to meet performance, safety, and quality standards.
- WMS Floor Expert: Act as the floor expert for handheld Warehouse Management Systems (WMS) and scanning systems, ensuring strict inventory accuracy through regular monitoring and immediate error correction.
- Process Optimization: Monitor team performance and support the Operations Manager in eliminating bottlenecks and implementing process improvements.
- Safety & Compliance: Ensure all team members strictly adhere to Standard Operating Procedures (SOPs) and safety compliance guidelines on the warehouse floor, including German load-handling standards ( Lastenhandhabungsverordnung ).
- 🤝 What you bring:
- Experience : Proven hands-on experience in a warehouse, logistics, or fulfillment environment - ideally in an e-commerce or consumer electronics setting.
- Leadership Track Record: Previous experience in a supervisory, team lead, or staff training role.
- Technical Expertise : Expert-level practical knowledge of handheld Warehouse Management Systems (WMS), barcode scanning systems, and digital inventory tracking.
- Process Knowledge: Deep understanding of high-velocity inbound, picking, packing, and outbound fulfillment processes.
- People Skills: Strong leadership skills with the ability to motivate, direct, and clearly communicate with a diverse team of warehouse associates.
- Safety Mindset: High attention to detail, a commitment to precise inventory accuracy, and an understanding of safe ergonomic practices on the floor.
- Languages & Licenses: Fluent in both German (B2 at a minimum) and English, with other languages considered a strong plus. A forklift driving license ( Flurförderzeugschein ) is a strong asset.
- 🚀 The Grover Way - How We Drive Success:
- Own It: We take ownership seriously and define what success looks like. We drive shared ownership and don't wait - we drive. We keep one another accountable and take responsibility when issues arise.
- Challenge, Decide, and Commit: We engage in proactive support, active listening, and healthy conflict to reach the best outcomes. We value diverse perspectives and, once a decision is made, we commit to it fully.
- Empower and Grow: We enable, trust, and coach one another toward high performance, always thinking and acting like owners. We seek growth, apply feedback, and support the development of our peers.
- Respect, Transparency, and Clarity: We strive for clear, respectful, and open communication with no surprises. We simplify complex information so everyone knows the "what, why, and how".
- ❤️🔥 What you will love about us:
- BVG monthly discount to drive you everywhere in Berlin
- Mental health support with Nilohealth
- Physical health support with Urban Sports Club
- Annual learning budget of 750€
- Exclusive Grover Tech discount for you & your loved ones
- A diverse global team of 75 nationalities (and counting!) - genuinely the nicest group of colleagues who will soon become friends
- Embark on a rewarding journey with the Grover Rocketship, where your impact is felt, and together, we cultivate a more circular world. 💚
- We are looking forward to e-meeting you! 🚀
Required skills
Warehouse Management Systemsbarcode scanninginventory trackinglogisticse-commerce