Employee Relations Assoc (PH)

About The Role

Responsibilities

• Engage with employees to gather all relevant information regarding reported workplace concerns.
• Manage the intake, documentation
• tracking of employment-related claims, complaints, inquiries
• legal notices to discern if matters require engagement from Employee Relations, business leaders or other key partners to ensure timely response and resolution.
• Coordinate the collection of relevant documentation, records, and supporting information from internal stakeholders.
• Assist in managing end-to-end investigation processes and related case administration.
• Maintain accurate case files, reporting logs, and status updates for employment-related complaints, ensuring alignment with internal processes, deadlines, and recordkeeping requirements.
• Maintain detailed and accurate accounts of inquiries with timely memorialization of the notes and supporting documents into Employee Relations’ case management system.
• Promote knowledge, understanding, and compliance about company policies through coaching, presentations, and facilitating training sessions.
• Collaborate with Labor Relations, People & Culture Business Partners, Security, and other teams as needed.
• Required Qualifications Bachelor’s degree in business, human resources, psychology, sociology, industrial labor relations, and/or equivalent work experience.
• Proficiency in conducting workplace investigations.
• Minimum 2 years of relevant experience.
• Demonstrated experience in conflict resolution and consulting.
• Ability to manage competing, high priority demands, prioritizing workload, managing projects and multiple responsibilities against strict deadlines.
• Ability to analyze data, trends, and insights to identify the root cause of the event.
• Strong written and verbal communication skills, and ability to influence.
• Ability to handle highly sensitive and confidential situations with objectivity.
• Preferred Qualifications Prior Employee Relations experience.
• Bilingual Spanish speaking/writing strongly preferred.
• Experience with Collective Bargaining Agreements or knowledge of labor law.
• Knowledge of employee relations and federal and state laws (e.g., Title VII, ADA, ADAAA, FMLA).
• Please note this is a 6-month project hire based in Florida.
• The hiring range for this position in Lake Buena Vista, FL is $83,000.00 to $101,400.00 per year.
• The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.
• A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
• Job Posting Segment: People & Culture Job Posting Primary Business: Employee Relations Primary Job Posting Category: Employee Relations Employment Type: Full time Primary City, State, Region, Postal Code: Lake Buena Vista, FL, USA Alternate City, State, Region, Postal Code: Date Posted: 2026-06-22