SAP Business Analytics Support Specialist
Bosch•4h ago
hosur road bangalore, inOnsiteFull-timeMid Level5+ yrs exp
Top focus
It SupportCustomer SupportBusiness AnalystSap ConsultantAnalytics Engineer
- Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
- Roles & Responsibilities : A SAP Business Analytics Support Consultant is responsible for ensuring the stable operation, maintenance, enhancement
- support of SAP Business Analytics solutions. Key Roles & Responsibilities Provide Level 2/Level 3 support for SAP Business Analytics applications. Analyze, troubleshoot
- resolve incidents within agreed SLAs. Perform root cause analysis (RCA) for recurring issues and implement preventive measures. Monitor system health, batch jobs, data loads
- report availability. Support SAP Analytics Cloud (SAC), SAP BW/4HANA
- Powe BI reporting solutions. Resolve report performance issues and data inconsistencies. Validate report outputs against business requirements. Monitor ETL/data loading processes. Investigate data quality issues and coordinate with source system owners. Ensure timely availability of business reports and dashboards. Develop or support minor enhancements to reports and dashboards. Perform unit testing, integration testing
- user acceptance testing (UAT) support. Identify opportunities to improve report performance and query execution. Optimize BW queries, HANA views
- data models. Recommend automation to reduce manual support effort. Monitor system utilization and recommend capacity improvements. Support user authorization and role-related activities. Monitor background jobs and interface failures. Coordinate transports across Development, QA
- Production environments. Support system upgrades and release activities. Track KPIs such as SLA compliance, first-time resolution, backlog
- customer satisfaction. Participate in service review meetings and continuous improvement initiatives. Maintain documentation, SOPs
- operational runbooks. Identify repetitive support activities suitable for automation. Leverage AI, scripting
- SAP BTP capabilities to improve operational efficiency. Work closely with business stakeholders, functional consultants, developers, infrastructure teams
- partners Support global teams across different time zones where required.
- Educational qualification: B.E / B.Tech Experience : 5 to 9 years of experience Mandatory/requires Skills : SAP BW/4HANA / SAP BW,SAC, and SAP Datasphere Preferred Skills : Power BI, Data Bricks, and SQL, EPM Cloud
Required skills
SAP BW/4HANASAP BWSAP Analytics CloudPower BISQL