Sr Product Mgr

About Us

What You Will Do

• The Senior Product Manager role sits within the Reservation M anagement technology segment of the Disney Cruise Line business.
• T his role is responsible for defining and executing product strategy, roadmap development, and delivery of capabilities that enhance the Post-Booking Guest experience s .
• The Senior Product Manager serves as the product owner for a portfolio of digital capabilities, partnering closely with business, technology, design, analytics
• operations teams to identify opportunities, prioritize investments
• deliver measurable business and Guest outcomes.
• This role combines strategic thinking, analytical rigor, and execution excellence to transform complex business challenges into intuitive, scalable digital solutions .
• Success in this role requires strong collaboration within a matrixed organization, the ability to manage multiple priorities, and comfort operating both independently and across teams.
• The Senior Product Manager synthesizes complex technologies and capabilities into intuitive, high-quality digital products and applications.
• Additionally, this role serves as a liaison between development, implementation
• overseeing multiple initiatives, driving continuous improvements
• managing product backlogs and feature prioritization.
• Responsibilities of the Role: Execute product strategy for P ost - booking Reservation Management experiences, aligning solutions to executive roadmaps that align to Guest needs, business objectives
• technology capabilities.
• Partner with Product Managers, engineering, and business teams to translate product vision into prioritized initiatives, ensuring development teams understand product goals and priorities.
• Lead cross-functional collaboration across Disney Experiences Technology & Digital, business leaders, creative teams, and operations to deliver aligned, enterprise-wide solutions.
• Serve as the primary product representative for Disney Cruise Line partners, acting as a key liaison between business stakeholders, development teams, and leadership.
• Gather and define product requirements, translating concepts into epics, user stories, and other product documentation to support successful delivery.
• Use data and market insights to inform leadership, monitoring Guest behavior, analytics, and consumer testing to track KPIs and help refine product strategies while explaining the 'Why' to leaders.
• Lead and coordinate delivery across multiple teams, including internal squads and external vendors, ensuring successful execution of product initiatives.
• Resolve blockers and manage product risks, negotiating across teams and supporting defect triage and issue resolution throughout development and release cycles.
• Champion a product-centric approach to digital and technology initiatives, helping evolve strategies and operating models that enhance Guest experiences and support Cast and Crew operations.
• Communicate effectively with stakeholders at all levels, from end users to executives, through presentations, documentation, and ongoing collaboration.
• Quali fications : A minimum of 5 years of product management experience, including 2+ years in delivering quality solutions at scale in a digital or eCommerce environment.
• Proven ability to execute product strategy for multiple products or large-scale initiatives - from product definition through technical delivery and continuous iteration - aligning business objectives with scalable technology solutions that maximize business value and Guest outcomes.
• Demonstrated experience translating complex technical capabilities into clear product requirements, including epics, user stories, acceptance criteria and release strategies using tools such as Jira and Confluence.
• Strong analytical and data-driven decision-making skills, leveraging product analytics, KPIs, monitoring
• operational metrics to inform product strategy, prioritize work
• evaluate industry trends, technical, user
• Experience leading Agile development teams within a Product Operating Model, utilizing Scaled Agile Framework ( SAFe ) practices, and managing work at different levels using Scrum or Kanban for delivery.
• Experience with experimentation and experience analytics, including A/B testing, competitive and consumer research, and behavioral analysis using tools such as Contentsquare .
• Excellent communication, storytelling
• stakeholder leadership skills, with the ability to bridge technical and business audiences, effectively communicate complex technology concepts, influence decisions
• collaborate effectively with distributed, external, bi-coastal
• Proven ability to navigate complex problems, negotiate priorities, and drive alignment across cross-functional teams to deliver high-quality outcomes.
• Commitment to mentoring, guiding, and supporting team members while advocating for strong product management and Agile best practices

Preferred Qualifications

• Experience enhancing product workflow using agentic AI and tools such as Cursor, Claude, and Copilot.
• Experience working with Disney digital platforms, including Disney Cruise Line’s website, mobile app, Seaware
• shared platforms including GAM, Profile/F&F, the Adaptive Payment Platform
• the suite of asset management tools.
• Strong understanding of consumer product experience design, with the ability to build solutions that support multiple user groups including internal teams, travel agents, and direct-to-consumer Guests.
• Experience evaluating emerging technology solutions and companies for fit and viability against use cases.
• Familiarity with digital marketing performance and optimization, including SEO, social media campaign measurement, AI-driven content insights, and media attribution models.
• Relevant agile certifications preferred.
• Education: Bachelor's degree required in a related field
• equivalent experience delivering product solutions across Guest Experience, Digital Marketing, eCommerce, and/or quality performance, insights
• The hiring range for this position in Orlando, FL is $135,200 to $181,200 per year.
• The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.
• A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
• Job Posting Segment: DX Technology Job Posting Primary Business: Disney Signature Experiences Primary Job Posting Category: Product Management Employment Type: Full time Primary City, State, Region, Postal Code: Celebration, FL, USA Alternate City, State, Region, Postal Code: Date Posted: 2026-07-06