Fraud Operations Associate SDC
Stripe•18h ago
BengaluruOnsiteFull-timeEntry Level0-1 yrs exp
Top focus
Operations AnalystOperations ManagerOperations Consultant
- Who we are
- About Stripe
- Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue
- accelerate new business opportunities. Our mission is to increase the GDP of the internet
- we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
- About the team
- We are looking for someone passionate about fighting fraud, is naturally curious
- has a strong desire to network with peers and partners within the fraud space. You will be responsible for conducting account investigations, making account-level judgements
- providing support for special handling risk cases. You will be confident in looking through data, assessing various indicators
- making judgements on your findings.
- The right candidate for this role will ideally have some experience in fraud, preferably within ecommerce or payments, and possess a basic understanding of fraud prevention and controls.
- What you’ll do
- Responsibilities
- Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors
- Conduct investigations on merchant accounts to support financial partner requirements
- Assess risk factors and trends of potentially fraudulent activity
- Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience
- Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
- Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team
- Who you are
- We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
- Minimum requirements
- Some experience in fraud analysis, fraud investigations, or fraud operations
- Experience using data to make assessments/judgements
- A team-focused mentality and effective problem solving skills
- The ability to approach challenges from a user perspective while being pragmatic & solutions oriented
- You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening
- Preferred qualifications
- Fraud experience in payments, e-commerce, or fintech mitigating digital/card-not-present fraud
- Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools
- Prior fraud experience across multiple industries/verticals
- Experience in a high growth technology company
- Experience working from a queue
Required skills
fraud analysisfraud investigationsdata analysisfraud preventionfraud detection