Asset Manager, Palm Springs
Pacaso•3h ago
United StatesRemote$1.2Full-timeMid Level4+ yrs exp
- About Pacaso
- Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. We've reimagined the second home category — pairing a thoughtfully designed co-ownership model with simplified financials, equitable scheduling
- dedicated local property management, so owners get the joy of a true second home without the hassle.
- Since launch, Pacaso has facilitated more than $1.2 billion in gross real estate transactions and service fees across 40+ destinations in the U.S., Mexico
- Europe — including Aspen, Lake Tahoe, Napa, Malibu, Palm Springs, Cabo, Paris, London
- most recently Florence, Milan
- Rome. We've raised over $300 million in cumulative equity funding , closed the largest real estate Regulation A+ offering of 2025
- reserved the Nasdaq ticker PCSO as we build toward a public listing.
- Our work has been featured in The New York Times , The Wall Street Journal , Fortune , Forbes , CNBC , Bloomberg , and others.
- Recognition
- We're a Certified Great Place to Work and have been honored for both our culture and our category-defining work:
- No. 5, Forbes America's Best Startup Employers (2026) — our second consecutive Top 10 ranking
- Newsweek's America's Greatest Startup Workplaces (2025)
- Winner, 2025 Inman Best of Proptech Awards — Consumer Experience & Marketplace Innovation
- Fortune & Great Place To Work Best Workplaces in Real Estate (2024)
- Best Workplace in the Bay Area™ (2023)
- LinkedIn Top Startup (2022) · Glassdoor Best Places to Work, #6 (2022)
- About the Role
- The Asset Manager is the in-market steward of Pacaso homes, responsible for the physical, operational
- financial performance of a portfolio of luxury residences. This role ensures homes are consistently stay-ready, aligned with Pacaso Home Standards
- proactively maintained
- serving as a key partner to Owner Experience, Internal Maintenance, Accounting
- Asset Managers operate with a preventative mindset, owning home readiness, vendor execution, work order oversight, and asset-level financial accountability to deliver a seamless owner experience.
- Key Responsibilities
- Home Readiness & Standards
- Ensure homes consistently meet Pacaso Home Standards for cleanliness, safety, and functionality
- Maintain accurate Home Status Reports to support Owner Experience arrival communications
- Conduct routine inspections, system validations, and seasonal preparedness planning
- Manage home inventory, consumables, and home manuals/access documentation
- Maintenance & Work Order Ownership
- Own end-to-end work order oversight across internal maintenance and vendor partners
- Support Pacaso’s Internal Maintenance team with scoping, prioritization, access coordination, and quality validation
- Coordinate external vendor work when issues fall outside the internal scope
- Track open work orders through completion and root-cause resolution
- Vendor & Field Operations Management
- Manage recurring service vendors (cleaning, pool, landscape, pest, HVAC, etc.)
- Conduct service audits and onsite walks to ensure quality, reliability, and cost efficiency
- Serve as the asset-level steward for capital projects, partnering cross-functionally with the Regional Manager of Maintenance to ensure disciplined execution, cost control, and adherence to Pacaso Home Standards
- Hold vendors and maintenance partners accountable for timeline adherence, budget compliance, and completion quality
- Protect long-term asset value through proactive oversight of CapEx and major repair initiatives
- Owner Support & Escalations
- Partner with Owner Experience on escalated or complex owner issues requiring in-market expertise
- Ensure urgent stay-impacting concerns are resolved quickly and professionally
- Financial & Asset Accountability
- Review and approve home-level invoices and bill-backs
- Complete month-end budget-to-actual reviews and flag cost variances
- Support annual budgeting and prepare quarterly home financial reporting
- Operational Integrity & Community Partnership
- Maintain accurate documentation across inspections, work orders, and resolutions
- Collaborate cross-functionally with Maintenance, Sales, Accounting, and Owner Experience
- Serve as a local liaison with HOAs, neighbors, and community partners as needed
- Qualifications
- 4–7+ years in property management, hospitality operations, or asset management
- Strong experience with vendor oversight, maintenance coordination, and home operations
- Working knowledge of home systems (WiFi, HVAC, smart home tech, pools, access controls)
- Highly organized, owner-first, and calm under pressure
- Ability to operate independently with flexibility for urgent or weekend needs
- Located in Palm Springs, California
- Why You'll Love Working Here
- We invest in our Crew the way we invest in our homes — thoughtfully, generously, and with care.
- Competitive base salary and meaningful equity — every Crew member shares in what we're building
- Discretionary time off — take the rest you need, when you need it
- Premium medical, dental, and vision coverage for you and your family
- Sponsored memberships to One Medical, Peloton, and WellHub for whole-person, modern healthcare
- 401(k) to help you build long-term security
- Paid parental leave for primary and secondary caregivers
- Home office stipend and a monthly internet and cell phone reimbursement to set you up for great remote work
- Quarterly team gatherings and ongoing learning and development investment
- Our Commitment
- Pacaso is proud to be an equal opportunity employer. We welcome applicants of every race, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, ability
- background — including veterans and individuals with disabilities. We believe a Crew as diverse as the owners we serve makes Pacaso stronger
- we're committed to building a workplace where every voice belongs.
Required skills
property managementvendor oversightmaintenance coordinationhome operationsWiFiHVACsmart home tech