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Technical Program Manager, Link

Stripe4h ago
United StatesOnsiteFull-timeSenior Level10+ yrs exp
H-1B sponsor

Top focus

Program ManagerTechnical Program Manager
  • Who we are
  • About Stripe
  • Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue
  • accelerate new business opportunities. Our mission is to increase the GDP of the internet
  • we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
  • About the team
  • Link is one of the fastest-growing consumer networks in the world, with 300M+ registered consumers. Our core mission is to make commerce seamless, helping merchants drive material gains in conversion and cost savings
  • giving consumers a flexible and frictionless digital wallet they love. We're expanding beyond payments into identity and consumer finance, building the premier consumer network for next-generation commerce.
  • In this role, you'd be joining a team that operates at the intersection of consumer experience, payments infrastructure
  • financial products. Link spans multiple interconnected workstreams, including payment methods, money movement, fraud and authorization, consumer accounts and identity
  • a TPM here plays a critical role in keeping those threads aligned and moving forward at velocity. Additionally, you’ll work to build integrations between Link and many other parts of Stripe.
  • What you’ll do
  • Effective Technical Program Managers at Stripe always bias towards driving the right solutions for internal and external users
  • delivering impact above all else. You'll do this even when it's not the easiest path
  • requires difficult trade-off decisions. In this role, you'll help Link scale its consumer network and expand into new product surfaces by driving complex, cross-functional programs that span engineering, product, fraud, identity
  • business teams. You'll look ahead and around corners to enable our teams to operate at their best
  • identify opportunities to eliminate the unnecessary in delivering results.
  • Responsibilities
  • Independently define programs across Link's payment, identity, and consumer finance initiatives, including scoping, setting objectives, defining success criteria, and influencing resource allocation to deliver outcomes
  • Apply consistent prioritization and decision-making frameworks across your programs, driving high-velocity yet durable decisions that move the team forward without creating downstream debt
  • Identify obstacles and risks across Link's cross-functional workstreams, proactively communicate them to stakeholders, and develop plans to address and prevent their recurrence
  • Represent the voice of Link's consumers and merchants to all stakeholders, translating user needs into clear program objectives and ensuring engineering and product decisions remain grounded in solving real problems
  • Drive clarity across all stakeholders on goals, problems
  • intended outcomes, serving as the connective tissue across Link sub-teams and their upstream and downstream dependencies. Operate similarly across Stripe, representing the Link org to collaborators in peer organizations.
  • Develop a strong point of view on Link's product development strategy and use it to define programs with measurable outcomes, adapting them as the product and user needs evolve
  • Understand the technical challenges across Link's systems, payment flows, identity infrastructure, fraud and risk models, money movement
  • partner closely with engineering leads to define the most effective path to delivery
  • Who you are
  • We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
  • Minimum requirements
  • 10+ years of product management or technical program management experience, including managing programs across all phases of software development
  • Proven track record of defining and executing complex programs across multiple functions in consumer-facing or payments products
  • Excellent written and verbal communication skills, with the ability to establish strong relationships with stakeholders and senior leaders
  • Proven ability to navigate ambiguity, bring rapid clarity to multi-stakeholder problems, and drive teams toward effective solutions
  • Working knowledge of API design and high-level system architecture, sufficient to partner with engineering teams on program delivery
  • Preferred qualifications
  • Experience working on consumer network products, digital wallets, or payments platforms at scale
  • Familiarity with fraud and risk systems, identity verification, or financial compliance in a consumer product context
  • Experience working across payments infrastructure and consumer-facing product teams simultaneously
  • Background in collaborating with go-to-market, sales, or merchant-facing teams to deliver cross-functional outcomes

Required skills

API designsystem architectureprogram managementproduct management
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