Analyst, Continuous Improvement Operational Excellence
Hellofresh•5h ago
United StatesOnsite$58.8K–$63KFull-timeEntry Level1+ yrs exp
- Analyst, Continuous Improvement, Operational Excellence
- Summary/Objective:
- The Operational Excellence (OpEX) team is constructing a foundational, scalable, and agile operations platform for Factor that supports market share growth and enables best-in-class customer experience.
- We are looking for an Analyst, Continuous Improvement, Operational Excellence to join the team. You will be working on cross-functional transformation projects for our Factor business. Within this role you will provide analyses and support projects aimed at solving complex problems impacting our operations and customer experience.
- Reporting to the Associate Director, OpEX, you will play a key role in improving Customer Experience and errors reporting, data consolidation, and troubleshooting any issues as they arise.
- You will work closely with local and network planning, launch teams, automation and engineering
- maintenance, reliability
- engineering (M&RE) teams to improve the critical input metrics for the DC by prioritizing and channeling resources to address gaps in these inputs.
- Essential Functions
- Provide analytics on a variety of fulfillment and customer topics, including customer reported errors, forecasted volumes, and fulfillment planning inputs.
- Improve our analytics capability: identify inefficiencies and gaps within our analytics process and work to streamline and improve the way the team operates.
- Exemplify best practice: develop processes, analysis methodologies and dashboards to increase efficiency and consistency within the fulfillment functions.
- Enable data-drivenness for better decisions making: create innovative solutions that enable colleagues to easily track, report and identify trends and opportunities.
- Identify growth opportunities: analyze business performance to identify opportunities to invest operations resources more efficiently.
- Use your technical skills: quickly learn about our data infrastructure, extract and aggregate data with complex SQL queries, make clear summaries for stakeholders in visualization software
- apply advanced analytics methodologies using Python/R where appropriate
- Required Qualifications
- 1–3 years of experience in inventory control, warehouse operations, or a related field
- Hands-on experience with ERP or WMS systems; ability to perform accurate data entry and transaction auditing
- Detail-oriented with strong organizational and documentation skills
- Comfortable working on a production or warehouse floor in a fast-paced, perishable goods environment
- Proficiency in Excel or Google Sheets
- Associate's or Bachelor's degree in Business, Supply Chain, or a related field preferred
- You’ll get…
- Competitive salary, 401k with company match that vests immediately upon participation
- Generous PTO, including sabbatical, and parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education (upon 2 years of service)
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
- This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify
- reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements
- #Factor #JD1008
- Arizona Pay Range
- $58,800 — $63,000 USD
Required skills
SQLPythonRExcelGoogle Sheets