Sr. Preventative Maintenance Program Manager, WWGS - Facility Operations Support
Amazon.com Services LLC•4h ago
United StatesOnsiteFull-timeMid Level5+ yrs exp
H-1B verified · 2310 LCAs
Top focus
Program ManagerOperations ManagerBusiness Ops Manager
- Amazon's Worldwide Grocery Stores (WWGS), Growth & Development team is searching for a Sr. Preventative Maintenance Program Manager to join our Facility Operations Support team. In this role, you will be responsible for developing, implementing
- managing comprehensive preventative maintenance programs across retail grocery operations. The Sr. Preventative Maintenance PM ensures optimal equipment performance, minimizes downtime, reduces operational costs
- maintains compliance with safety and regulatory standards. Key job responsibilities Program Development & Management: - Design and implement preventative maintenance programs for refrigeration systems, HVAC, electrical systems, plumbing
- store equipment across multiple retail grocery locations. - Develop maintenance schedules, standard operating procedures
- best practices to maximize equipment lifespan and minimize unplanned downtime. - Create and maintain comprehensive asset management databases tracking equipment inventory, maintenance history
- performance metrics. - Establish key performance indicators (KPIs) to measure program effectiveness and drive continuous improvement. Vendor & Contractor Management: - Manage relationships with third-party maintenance vendors and contractors, ensuring service level agreements are met. - Negotiate contracts and pricing for maintenance services while maintaining quality standards. - Conduct vendor performance reviews and implement corrective actions when necessary. - Coordinate emergency repair services and ensure rapid response protocols are in place. Budget & Cost Management - Develop and manage annual preventative maintenance budgets across assigned locations. - Analyze maintenance costs and identify opportunities for cost reduction without compromising quality or safety. - Track and report on maintenance expenditures, providing variance analysis and recommendations. - Evaluate return on investment for equipment upgrades and replacement decisions. Compliance & Safety - Ensure all maintenance activities comply with local, state
- federal regulations including OSHA, EPA
- FDA requirements. - Maintain documentation for regulatory audits and inspections. - Implement safety protocols for maintenance activities and ensure contractor compliance. - Coordinate with Environmental Health & Safety teams on incident investigations and corrective actions. Cross-Functional Collaboration: - Partner with Store Operations, Facilities
- Real Estate teams to align maintenance programs with business objectives. - Collaborate with Store Managers to address location-specific maintenance needs and concerns. - Work with Finance teams on capital planning and equipment replacement strategies. - Communicate program updates and performance metrics to senior leadership. Technology & Innovation: - Leverage computerized maintenance management systems (CMMS) to optimize scheduling and tracking. - Identify and implement new technologies to improve maintenance efficiency and equipment monitoring. - Evaluate predictive maintenance solutions and IT sensors for proactive equipment management. - Drive digital transformation initiatives within the maintenance function. A day in the life - Balance strategic program management with tactical problem-solving. - Spend approximately 40% of time on site visits, 30% on vendor/contractor management, 20% on data analysis and reporting
- 10% on compliance and documentation. - Manage competing priorities across multiple locations simultaneously. - Make quick decisions on repair vs. replace trade-offs. - Build strong relationships with Store Managers, vendors
- cross-functional partners. - Drive continuous improvement through data analysis and process optimization. About the team The Facilities Operations Team works to balance two priorities. First, we provide team members and customers with best-in-class support, maximizing equipment uptime, ensuring stores are safe and clean
- maintaining consistently high customer experience across all locations as it relates to day-to-day repair & maintenance work order activity. We also ensure our facilities maintain regulatory compliance related to our building systems, hazardous materials, energy usage, permits and permits/licensing related to these systems. Second, we need to deliver this level of service while minimizing cost and maintaining compliance. These priorities form the foundation of our mission.
- 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery
- communicating results to senior leadership
- Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field - 2+ years of driving process improvements experience - Experience designing, implementing
- scaling upskilling, apprenticeship
- workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions - Knowledge of general AI tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
- other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications
- location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off
- parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, IL, Chicago - 115,600.00 - 160,000.00 USD annually USA, NY, Jersey City - 127,200.00 - 185,000.00 USD annually USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually USA, TX, AUSTIN - 115,600.00 - 160,000.00 USD annually USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually
Required skills
program managementdata analysisvendor managementcompliancepreventative maintenanceHVACrefrigeration systemsbudget managementcontract negotiationasset managementsafety protocolsdigital transformationprocess optimization