Lead Visual Merchandising Designer
Whoop•3h ago
United StatesOnsiteFull-timeSenior Level5+ yrs exp
Top focus
Visual Designer
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Lead Visual Merchandising Designer to define how members experience the WHOOP brand across every physical retail touchpoint.
In this highly cross-functional leadership role, you will develop the visual merchandising strategy for wholesale, owned retail, shop-in-shop, and experiential environments, creating scalable merchandising systems and compelling retail storytelling that elevate the customer experience while driving brand consistency and commercial performance
Responsibilities
- Define and lead the global visual merchandising strategy across wholesale, owned retail, shop-in-shop, and experiential environments.
- Develop scalable merchandising standards, fixture systems, retail toolkits, and design guidelines that ensure consistent execution across global retail channels.
- Design compelling product presentations, seasonal campaigns, launch experiences, and in-store storytelling that communicate the WHOOP brand and product value.
- Partner closely with Brand, Retail Experience, Product Marketing, Merchandising, Operations, Sales, and external fabrication partners to bring retail initiatives from concept through production.
- Lead the development of fixture systems and branded retail assets, overseeing prototyping, fabrication, production quality, and implementation.
- Use customer insights, retail performance data, and emerging retail trends to continuously improve merchandising effectiveness and influence future retail experiences.
- Establish best practices, mentor cross-functional partners, and champion design excellence across the retail organization
Qualifications
- Bachelor's degree in Industrial Design or a related design discipline. 4–6 years of experience in visual merchandising, retail design, industrial design, experiential design, or related fields.
- Demonstrated experience leading visual merchandising programs across multiple retail environments and channels.
- Strong portfolio showcasing retail storytelling, fixture design, product presentation, and branded customer experiences.
- Expertise in retail fixtures, materials, fabrication processes, and production management.
- Exceptional communication, presentation, and cross-functional collaboration skills.
- Ability to balance strategic thinking with hands-on design execution while managing multiple initiatives in a fast-paced environment.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted This role is based in the WHOOP office located in Boston, MA.
- The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
- Interested in the role, but don’t meet every qualification?
- We encourage you to still apply!
- At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience.
- As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
- WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate
- retain exceptional talent by offering competitive base salaries, meaningful equity
- consistent pay practices that reflect our mission and core values.
- At WHOOP, we view total compensation as the combination of base salary, equity
- benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
- The U.S. base salary range for this full-time position is $100,000 - $150,000.
- Salary ranges are determined by role, level, and location.
- Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
- In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
- These ranges may be modified in the future to reflect evolving market conditions and organizational needs.
- While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.