[US-DC] Associate Director, Operations
Hellofresh•4h ago
United StatesOnsiteFull-timeDirector Level10+ yrs exp
Top focus
Operations AnalystOperations ManagerOperations Consultant
- Associate Director of Operations
- Irving, TX
- As the Associate Director, you will be a partner to the site Director & SVP to manage & build the fulfillment operations. Your time will be spent between running the daily operations, as well as driving improvement measures
- operational strategy. If you're looking to make an impact, lead from the front-lines and drive change from within, this is it!
- You will...
- Identify problems in the fulfillment operations and drive continuous improvement strategies for the distribution center
- Collaborate with the Director of Operations to develop an operations improvement road map in collaboration with SVP & other site directors
- Ensure adherence to OSHA, GMP, SQF, food safety and facility compliance while meeting operational goals and continuously improving production.
- Drive Safety, Quality, Cost, and Delivery, while growing and expanding capabilities that meet warehouse mandatory requirements
- Lead and supervise a team of managers, their supervisors and hourly associates
- Share and exchange operational best practices with the (associate) directors of our other sites
- Develop and deliver operational procedures for all of fulfillment and supporting processes
- Drive strategic planning and forecasting ensuring operational alignment
- Reward and recognize performance and execute on progressive discipline, as needed
- Mentor, train and develop teammates for career progression and learning
- Create a positive team dynamic that encourages all employees in the fulfillment center to: provide feedback and drive change within the facility, adapt to the ever-changing business and stay focused on the customer experience
- Drive a customer-focused environment committed to delivering the highest quality product to our customers
- You are/have….
- Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risks
- Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask ‘what if’ and constantly challenge the status quo
- Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
- Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
- Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
- Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate
- present approaches to solving complex problems while thinking in terms of contingency plans
- Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
- Comprehensive background in Fulfillment, Shipping, Receiving, and Warehousing
- Inventory control management with a background in building/improving warehouse management or inventory tracking systems (WMS implementation a plus).
- Motivated, developed and managed 150-200+ employees - our culture is a critical part of our success, and you need to help drive it
- Excitement for working in a fast-paced environment with a high level of ambiguity and change
- Interest in spending most of your time on the shop floor and working directly with all levels of staff
- Continuous improvement and project management skills
- High level of integrity and ethics with excellent follow-through
- Bilingual in Spanish/English strongly preferred
- At a minimum, you have...
- Bachelor's Degree required - Master's preferred
- 8+ years of experience managing operations or production within the Food/Beverage/Perishables
- Familiarity with FSMA, HACCP, SQF
- Deep knowledge of Lean manufacturing
- Flexibility to work weekends and/or night shifts
- You’ll get…
- Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
- This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify
- reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements