Data Center Cluster Operations Leader, AWS Data Centers

Amazon Data Services, Inc.•4h ago

United StatesOnsite$170K–$265KFull-timeSenior Level10+ yrs exp

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The Cluster Operations Leader manages Amazon Data Center Clusters and Colocation Operations within their assigned region. As the senior Infrastructure Operations leader, they oversee safety, security, availability, scaling, efficiency
cost management. Infrastructure Operations consists of two core functions: Data Center Operations (DCO) and Data Center Engineering Operations (DCEO). DCO manages server-level platforms supporting Amazon Retail and Amazon Web Services
DCEO handles mechanical, electrical
controls systems for critical environments. We seek a leader with experience on both DCO and DCEO systems. Though operating independently, a physical security team works closely with these functions to protect people, assets
customer data. The Cluster Operations Leader builds and leads high-performing teams across these functions. They manage daily operations while applying technical expertise to address emerging challenges. Their role requires both strategic oversight and the ability to dive deep into specific issues. As a vital member of the management team, the Cluster Operations Leader helps scale the world's largest cloud computing infrastructure. The position demands innovation to solve complex daily challenges and drive operational excellence. Success in this role requires strong technical knowledge on both engineering (electrical and mechanical) and compute systems, process optimization skills
dedication to achieving world-class operational performance. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United Stat Key job responsibilities - Hire, manage
develop the operations team, including compute and engineering operations managers
their teams - Achieve organizational performance goals for safety, security, availability, scaling, efficiency
cost - Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions - Operate and maintain mechanical, electrical
controls systems in Amazon Data Centers, including preventive maintenance, corrective maintenance
change management - Manage Colocation Data Centers service providers to meet or exceed contracted performance SLAs - Lead safety, security
availability incident response, management
resolution - Improve operational processes, procedures, methods
tools continuously About the team AWS Infrastructure Services owns the design, planning, delivery
operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power
cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
Bachelor's or Master's degree in computer science, engineering or a related technical field - Experience hiring, developing
managing high-performing technical teams - Can show strong verbal and written communication skills - 10+ years of relevant management experience in datacenter operations, facility engineering operations, information technology critical environment facilities, advanced high volume manufacturing, datacenter build-outs and scaling
similar experience - Demonstrated track record in delivering complex analytical and quantitative projects through verbal and written communication
Knowledge of mechanical, electrical
controls systems for critical infrastructures - Experience using lean process improvement, six sigma methodologies
related performance metrics/process improvements to increase efficiency within processes, forecasting, planning, optimization
logistics - Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications
location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off
parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, OR, Umatilla - 170,000.00 - 265,000.00 USD annually

Required skills

mechanical systemselectrical systemscontrols systemslean process improvementsix sigmadata center operationsfacility engineeringIT service delivery