Operations Incident Management

In This Role, You Will

• Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives Ensure efficiency, quality, cost effectiveness of solutions
• pipeline management relating to assigned operations Research moderately complex business, operational
• strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution
• understanding of international business Work independently to make recommendations for support function by providing support and leadership Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency
• customer experience Collaborate and consult with team leaders in developing project plans, policies and procedures Provide leadership in management of relationships and implementation of programs, services
• initiatives with cross functional business partners Required Qualifications: 4+ years of Business Execution, Implementation
• Strategic Planning experience
• equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years incident management (technology, operations
• combination) 1+ Service Now experience Experience with Operations executive communications Strong organization skills and adept at working under pressure with short deadlines Self-starter, autonomous and independent – able to identify gaps and create solutions Job Expectations: This position offers a hybrid work schedule requiring 3 days in-office (required) for a minimum of 8 hours each week Ability to work additional hours as needed (on-call rotations) as scheduled Calm under pressure – high stress situations Ability to be curious and ask questions for added clarity Posting End Date: 30 Jul 2026 *Job posting may come down early due to volume of applicants.
• We Value Equal Opportunity Wells Fargo is an equal opportunity employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran
• any other legally protected characteristic.
• Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
• They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance)
• includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues
• making sound risk decisions.
• There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
• Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.
• Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
• Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
• Drug and Alcohol Policy Wells Fargo maintains a drug free workplace.
• Please see our Drug and Alcohol Policy to learn more.
• Wells Fargo Recruitment and Hiring Requirements: a.
• Third-Party recordings are prohibited unless authorized by Wells Fargo. b.
• Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.