Consumer Insights Manager
Trivago•6h ago
DüsseldorfHybridFull-timeSenior Level5+ yrs exp
- When travelers are searching for a hotel, we want the obvious choice to be trivago! By comparing prices from major booking sites, we're making it easy for people to find hotels they want at a price they’ll love. In the lively city of Düsseldorf, we seize opportunities to learn everyday, innovate
- make an enduring mark on the travel industry. A career at trivago is a journey designed for people who crave continuous development and want to thrive in a high-performing team. Here you will find those who aren't afraid of change but rather embrace it, turning every challenge into a pathway for growth. Join trivago, work with a great team
- Join us in making a difference
- Are you passionate about understanding consumer behaviour and turning insight into strategic impact? We're looking for a senior Consumer Insights Manager to bring the voice of the traveler into marketing at trivago — shaping brand strategy, guiding growth opportunities
- driving insight excellence across a high-performing, collaborative team.
- You'll operate with real autonomy, leading key research initiatives end-to-end and partnering closely with marketing, product
- data teams to embed insight at the heart of decision-making. trivago is a place where high standards and genuine support go hand in hand — we invest in your growth while giving you the flexibility to do your best work, wherever that looks like for you. Ready to make travelers' voices count? Apply today.
- How you’ll make an impact:
- Lead research projects end-to-end, ensuring they're aligned with brand and business strategy and executed on high-quality standards.
- Translate research into clear, actionable insights that inform strategic decisions across brand, marketing, and product.
- Collaborate closely with cross-functional stakeholders to define research objectives and integrate findings into campaigns and brand strategy.
- Guide the design and execution of both quantitative and qualitative studies, and proactively recommend the best methodologies.
- Manage agency relationships and act as the quality gatekeeper for research that is conducted.
- Contribute to building a shared learning culture by maintaining and sharing key insights and historical learnings.
- What you'll need to thrive:
- Extensive experience in consumer and/or market research, with a track record of shaping brand and business strategy through insight leadership.
- Proven experience managing external research agencies and cross-functional stakeholders, with the confidence to work independently and prioritize based on business impact.
- Strong analytical thinking paired with excellent communication and data storytelling skills, translating complex findings into clear strategic narratives.
- A genuine learning mindset — you approach challenges with curiosity, seek out feedback, and continuously look for ways to deepen your expertise in research methodologies and consumer behavior.
- A performance mindset — you set ambitious goals for your research initiatives and have the determination and resilience to see them through to strategic impact.
- An open and curious mindset toward AI tools and automation — you actively explore how AI can enhance research design, analysis, and insight delivery, and are excited to grow alongside evolving technologies.
- What you can look forward to:
- Life happens.
- We offer self-determined vacation (with a minimum of 25 vacation days), flexible working hours, up to 2 work from home days weekly. Additionally you can work remotely from a different location, within Germany or selected countries abroad for up to 20 days per year. You also get free access to the Heycare platform for personalized nanny assistance
- an on-campus kids room.
- As you grow, so do we.
- This is why at trivago, we prioritize your development, offer personalized coaching through Nilo
- provide workshops, educational meetups, conferences, free online learning courses
- access to a fully-equipped campus library.
- Moving to join us?
- No problem. You can count on the visa support from our talent support team, a relocation package, interest-free newcomer loan, free language classes, regular team and company-wide events to build experiences together.
- Enjoy your office days.
- Use your daily canteen budget to share lunch with colleagues in our canteen, help yourself to complimentary snacks and drinks in our kitchens, choose from a variety of fitness options with our on-site gym, sports classes
- Urban Sports Club membership
- enjoy the comfort of ergonomic desks and focused work areas.
- #LI-DNI
- Thank you for considering a career at trivago! Our commitment to fostering an inclusive and enriching environment for all talents is at the heart of what we do. We understand that embarking on a new job opportunity is a blend of excitement and curiosity. Should any questions arise before you apply, feel free to reach out to us at joinus@trivago.com . Join us in our mission to make a positive impact on global travel, w e look forward to your application!
- #LI-Hybrid
Required skills
consumer researchmarket researchdata analysisstrategic planningstakeholder management