Security Engineer
Dialpad•2d ago
Bengaluru, IndiaOnsiteFull-timeMid Level5+ yrs exp
Top focus
Security Engineer
- About Dialpad
- Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
- More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad
- Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.
- We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues
- accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
- Visit dialpad.com to learn more.
- Being a Dialer
- At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
- We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
- We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant
- achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent
- Your role
- As a Security Engineer focused on Product Security and AI, you will help secure Dialpad’s applications, platforms, and AI-powered capabilities throughout the product lifecycle.
- You will partner closely with software engineers, infrastructure teams, product managers
- AI practitioners to identify risks early, design secure architectures
- raise the security bar across our products. This role blends hands-on technical depth with strong business judgment and a modern understanding of how AI changes the application security landscape.
- This position reports to the Chief Security Officer and offers the opportunity to work on some of Dialpad’s most critical customer-facing systems and emerging AI initiatives.
- What you’ll do
- Partner with engineering teams to design and review secure architectures for customer-facing products, APIs, integrations, and internal platforms.
- Lead product security reviews, threat modeling sessions, and design assessments for new features and major platform changes.
- Identify, validate, and drive remediation of application security issues across web, backend, cloud, mobile, and API surfaces.
- Build and improve security guardrails in the software development lifecycle, including secure defaults, testing, and automation.
- Define security requirements and review controls for AI and Agentic features, including prompt handling, data exposure risks, abuse cases, and third-party AI services.
- Collaborate with engineering teams on secure coding practices, vulnerability management, and risk-based remediation.
- Improve product and AI security telemetry, detection opportunities, and response readiness in partnership with detection and infrastructure teams.
- Contribute to security standards, reference architectures, and developer-facing guidance that scale across teams.
- Support security reviews for external integrations, partner ecosystems, and features that handle sensitive customer data.
- Help investigate product and application security incidents and translate learnings into durable engineering improvements.
- Skills you'll bring
- 5+ years of experience in application security, product security, security engineering, or software engineering with a strong security focus.
- Strong understanding of modern application security principles across web applications, APIs, authentication, authorization, and cloud-native systems.
- Experience conducting threat modeling, secure design reviews, and technical risk assessments.
- Experience finding and prioritizing vulnerabilities using manual testing, code review, and security tooling.
- Familiarity with secure SDLC practices and experience embedding security into engineering workflows.
- Strong understanding of common classes of product risk such as injection, access control failures, secrets exposure, insecure deserialization, SSRF, and supply chain risk.
- Practical knowledge of securing AI-enabled products, including LLM-related risks, prompt injection, data leakage, insecure tool use, model abuse, and third-party AI integrations.
- Ability to write clear technical guidance and influence teams without creating unnecessary friction.
- Strong communication skills and the ability to work cross-functionally with engineering, product, legal, and compliance stakeholders.
- Comfort balancing security rigor with product velocity and business priorities.
- Why Join Dialpad
- Work at the center of the AI transformation in business communications
- Build and ship agentic AI products that are redefining how companies operate
- Join a team where AI amplifies every employee’s impact
- Competitive salary, comprehensive benefits, and real opportunities for growth
- We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools
- a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work , ensures that every employee feels valued and empowered to contribute to our collective success.
- Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive
- strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.
- Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Required skills
application securityproduct securitysecurity engineeringsoftware engineeringweb applicationsAPIsauthenticationauthorizationcloud-native systems