Senior Operations Manager, Amazon Air
Amazon.com Services LLC•4h ago
United StatesOnsite$135K–$182.7KFull-timeSenior Level7+ yrs exp
H-1B verified · 2310 LCAs
Top focus
Operations ManagerBusiness Ops ManagerRevenue OperationsPeople Operations
- At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright
- driven people. The Air Hub Senior Operations Manager has complete responsibility for inbound, outbound, package sortation and ramp operations or a functional process responsibility within the hub on a specified shift or across multiple shifts. Key job responsibilities
- Lead and manage the outbound, inbound, package sortation and ramp operations within the Air Hub
- Responsible for the overall safety, quality, performance and customer experience of the shift.
- Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Mentor, train and develop teammates for career progression and learning
- Ability to develop and share best practices across the shifts and network.
- Develop and implement processes required to support hub launch.
- This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
- Bachelor's degree or equivalent - Experience with performance metrics and process improvement and Lean techniques - Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations - 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment - Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
- Bachelor's degree or equivalent
- experience in Engineering, Operations, Business Administration
- a related field - Experience leading large contingent workforce programs - Experience working in fast paced environments
- managing workload even during times of stress
- escalated activity - Experience working cross functionally across several teams Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
- other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications
- location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off
- parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, TX, Fort Worth - 135,000.00 - 182,700.00 USD annually
Required skills
Leanperformance metricsprocess improvement