Sr. Program Manager, Sponsorships, Twitch Ads

Amazon Advertising LLC•5h ago

United StatesOnsiteFull-timeSenior Level6+ yrs exp

H-1B verified · 2310 LCAs

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Program Manager

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking
more. It is where thousands of communities come together for whatever, every day. Twitch offers brands the opportunity to reach uniquely engaged audiences through Video, Audio, Display advertising and through custom content integration and sponsorships. As a Senior Program Manager for Twitch Ads at Amazon, you will serve as the primary client-facing partner for premium brands, overseeing and executing high-profile sponsorship programs. You will own end-to-end program and account management—from onboarding through delivery—ensuring sponsorship commitments, key milestones
goals are met while delivering an exceptional client experience. As the daily point of contact for your customers, you will build and nurture trusted relationships, proactively communicate progress
resolve challenges with urgency. Working closely with internal cross-functional teams, you will drive successful outcomes for each program. With your consultative approach and deep understanding of the digital advertising and sponsorship landscape, you will provide strategic guidance to maximize value for both clients and Twitch's advertising ecosystem. Key job responsibilities Strategy & Program Leadership - Drive strategic oversight of premium brand sponsorship programs, ensuring successful delivery while identifying growth opportunities - Develop and execute strategic roadmaps for each sponsor to drive partnership growth and retention - Proactively monitor industry trends and sponsor needs to recommend innovative solutions for program enhancement Client Relationship & Account Management - Own and develop executive-level relationships with key clients, focusing on building trust and driving long-term partnership value - Serve as the primary daily point of contact for sponsors, providing proactive updates, managing expectations
resolving escalations with urgency - Lead quarterly and annual business reviews, showcasing program success and presenting strategic recommendations - Create and deliver client-facing materials (recaps, proposals, campaign reports) that tell a clear performance story Program Execution & Operations - Manage day-to-day program execution including timelines, deliverables, budgets
resource allocation across multiple concurrent sponsorship programs - Establish scalable processes and best practices for sponsorship program management to drive operational efficiency - Identify and mitigate program risks early, developing contingency plans to protect client satisfaction and revenue Cross-Functional Collaboration - Orchestrate cross-functional collaboration to deliver exceptional sponsorship programs that exceed client expectations - Brief and align internal creative, sales
product teams on sponsor objectives and deliverables - Partner with Account Executive and Account Management teams on account strategy and expansion opportunities Measurement & Financial Accountability - Define and track program KPIs with sponsors to demonstrate clear ROI and build compelling cases for renewal - Manage sponsorship revenue tracking, invoicing coordination
contract compliance - Oversee SOW development and ensure deliverables align with contractual commitments A day in the life In this dynamic role, you might: - Lead internal team syncs to align on program updates and sponsor communications - Drive weekly sponsor calls to review deliverables, provide guidance
strengthen relationships - Collaborate with stakeholders to solve program challenges and identify creative solutions - Plan and execute strategic sponsorship activations with internal teams - Optimize measurement frameworks to demonstrate program ROI and success - Prepare insights and recommendations for quarterly business reviews - Partner with Account Team to develop strategic expansion opportunities This client facing role blends strategic thinking, relationship building
program execution while requiring strong communication skills to drive successful outcomes internally and for your sponsors. About the team Twitch is one of our most unique publishers. Our team is the single-threaded leader on all Twitch ad products, countries
customer segments. We are responsible for overall Twitch Ads business strategy to fuel long-term growth and innovation – working closely with all sales and product teams across Amazon Ads and building on the foundation already established by integrating Twitch into the broader Amazon Ads organization.
6+ years of program or project management experience - Experience owning program strategy, end to end delivery
communicating results to senior leadership - Experience using data and metrics to determine and drive improvements - Experience working with and influencing senior level stakeholders
6+ years of relationship management and negotiation experience - Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience taking ownership and driving resolution on escalated customer issues - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - Experience in managing multiple, competing priorities simultaneously - Experience working across teams and influencing teams that are not your own Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff
adhere to standards of excellence despite stressful conditions
communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service
and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, San Francisco - 127,200.00 - 185,000.00 USD annually USA, CA, Santa Monica - 115,600.00 - 160,000.00 USD annually