Associate Director, Game Services
Ubisoft2•5h ago
CanadaOnsiteFull-timeDirector Level10+ yrs exp
Top focus
Game Developer
- Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown!
- As an Associate Director, Game Services at Ubisoft Montréal, you will lead a multidisciplinary organization supporting Ubisoft games, studios
- Creative Houses. In this senior people leadership role, you will directly lead and develop a team of managers, strengthen leadership capabilities, shape the organization
- create the conditions for teams to perform, grow
- successfully navigate change. You will be accountable for the overall health, effectiveness, engagement
- performance of the organization, as well as for the reliable delivery of its IT and operational services. Working closely with game, studio, Creative House
- technology leadership, you will ensure that our teams, operating model, capabilities
- service-delivery priorities remain aligned with Ubisoft’s evolving business and production needs. What you’ll do Lead multidisciplinary teams composed of managers, team leads, technical experts
- operational teams supporting Ubisoft productions Develop managers through coaching, performance management, succession planning
- leadership development Foster an environment built on clarity , collaboration , trust
- sustainable team performance Shape the organizational structure and operating model to align skills, capacity
- business priorities Guide teams through organizational change and evolving priorities while maintaining engagement and delivery continuity Drive workforce and capacity planning, including recruitment, internal mobility, vendor strategy
- long term skills development Oversee service delivery , operational risks, incidents, dependencies
- continuous improvement initiatives Partner with game, studio, Creative House
- technology leadership to align organizational and delivery priorities Collaborate with global teams across Infrastructure , Security , Cloud , Human Resources , Finance
- external partners Promote operational excellence through KPIs , service reviews, automation, standardization
- Experience leading large multidisciplinary teams within a complex technology , IT , gaming
- live service environment Experience developing managers and supporting leadership practices across multiple teams or functions Expertise in organizational design , talent development, workforce planning, employee engagement
- succession planning Experience guiding teams through organizational transformation and evolving business priorities Strong understanding of IT service delivery , operational services, incident management, capacity planning
- continuous improvement Ability to balance operational delivery, technical priorities, workforce needs, financial considerations
- stakeholder expectations Strong communication and stakeholder management skills across technical and business teams Leadership approach focused on collaboration , transparency , accountability
- What to send our way Your CV highlighting relevant leadership experience and organizational scope Examples of leadership development, organizational change, and operational improvements you have supported
Required skills
Security