Up to VP, Business Support Associate
Top focus
Job Description
Job Title: International COO Strategy & Transformation Manager Corporate Title: Up to Vice President Location: London Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.
Join us! London Location Overview: Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind.
Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Role Overview: We are looking for a collaborative, strategic and intellectually curious professional to join the International Regional COO team.
This is a unique opportunity to become part of a small, high performing team at the centre of the International franchise, helping to shape and deliver some of the organisation's most important strategic priorities. Working within the Regional COO function, you will partner closely with, senior business leaders and key support teams to help deliver a broad portfolio of strategic initiatives.
These may include business growth opportunities, geographic expansion, operating model enhancements, efficiency programmes, process transformation and the adoption of emerging technologies, including AI. The role offers exceptional visibility across all lines of business, providing regular interaction with senior leaders and exposure to the strategic direction, priorities and decision making processes of the International organisation.
Operating across strategy, COO and project management activities, you will help bring people together, build consensus and support the successful delivery of key business priorities. This is an outstanding opportunity for someone who enjoys working in a dynamic and collaborative environment, is passionate about solving complex business challenges, and is looking to broaden their strategic skillset while contributing to initiatives that have a meaningful impact across the Bank
Key Responsibilities
- Support the development and delivery of strategic initiatives across the International franchise, working closely with senior stakeholders to advance business priorities and organisational objectives.
- Partner with colleagues across the Regional COO team to deliver strategic programmes Coordinate and manage multiple projects and workstreams, helping to ensure initiatives are delivered effectively and aligned with broader strategic objectives.
- Contribute to initiatives focused on business growth, geographic expansion, operational effectiveness, process transformation and AI adoption.
- Work collaboratively with business lines and support functions to identify opportunities, evaluate solutions and support implementation activities.
- Build strong relationships across the organisation, establishing yourself as a trusted partner and effective collaborator.
- Support and represent Lines of Business on operational, governance and strategic matters within a hybrid COO and strategy role.
- Prepare executive level presentations, analysis and briefing materials for senior leadership discussions and governance forums.
- Track programme progress, identify risks and dependencies, and help develop practical solutions to support successful outcomes.
- Provide insight and analysis to help inform strategic planning, decision making and prioritisation across the International business.
- Contribute to initiatives that enhance operational effectiveness, strengthen governance, improve client outcomes and support sustainable business growth.
- Partner with senior leaders and cross functional teams to translate strategic objectives into actionable plans and measurable outcomes.
- Support the COO function in evaluating business opportunities, operating model enhancements and organisational priorities across the International franchise.
- What We Are Looking For: Essential Experience delivering complex projects, programmes or strategic change initiatives within financial services, consulting or a similar corporate environment.
- Demonstrated ability to manage multiple stakeholders and workstreams while delivering high quality outcomes.
- Understanding of organisational change, business transformation and strategic programme management.
- Experience working with senior stakeholders in a collaborative and matrixed environment.
- Preferred Previous management consulting experience from a leading consulting firm.
- Prior experience within Bank of America or another leading global financial institution.
- Project Management qualification (e.g.
- Prince2, PMP or equivalent) is advantageous but not essential.
- Skills & Competencies: Strategic Thinking & Commercial Awareness Strong commercial awareness and the ability to translate strategic priorities into practical and achievable outcomes.
- Curious, adaptable and enthusiastic about learning new topics and developing expertise across a broad range of areas.
- Creative and innovative in approach, with the ability to identify opportunities, solve problems and bring fresh perspectives.
- Communication & Relationship Building Excellent written and verbal communication skills, with the ability to communicate effectively at all levels of the organisation.
- Ability to develop clear and engaging presentations, business cases and strategic communications.
- Strong relationship-building skills and a collaborative approach to stakeholder management.
- Project & Analytical Skills Strong project and programme management capabilities, with excellent organisational skills and attention to detail.
- Advanced Microsoft Office skills, particularly PowerPoint, with the ability to prepare executive-ready materials.
- Strong analytical and problem-solving skills, with the ability to assess information, identify risks and develop practical solutions.
- Personal Effectiveness Commitment to delivering high quality work and continuous improvement.
- Strong sense of accountability combined with a collaborative and supportive working style.
- Comfortable navigating change and managing competing priorities.
- Able to balance strategic thinking with practical execution and delivery.
- Risk & Governance Demonstrates integrity, professionalism and sound judgement.
- Understands the importance of strong governance, risk management and responsible decision making.
- Takes an enterprise-wide perspective and considers the broader impact of decisions on the organisation.
- Collaboration Enjoys working as part of a team and contributing to a positive and inclusive working environment.
- Builds effective partnerships across business lines and support functions to achieve shared objectives.
- Values diverse perspectives and actively encourages collaboration and knowledge sharing.
- Benefits of working at Bank of America UK At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.
- Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
- Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
- We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum. 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
- The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
- Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.
- Access to an Employee Assistance Program for confidential support and help for everyday matters.
- Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
- Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
- Bank of America Good conduct and sound judgment is crucial to our long term success.
- It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk.
- Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
- We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability.
- The Bank selects candidates for interview based on their skills, qualifications and experience.
- We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.