Senior Product Manager, RBS Organization Excellence
ADCI - Tamil Nadu•1d ago
IN, TN, ChennaiOnsiteFull-timeSenior Level5+ yrs exp
Top focus
Product ManagerSenior Product ManagerVp ProductProduct Marketing Manager
- The Org Excellence (OE) team within RBS Business Excellence is seeking a Senior Product Manager (Non-Tech) to own the product vision, strategy
- cross-functional delivery of scalable AI-aided solutions that serve Business Excellence programs and are designed for reuse across Amazon. This role combines product strategy with AI fluency and cross-organisational delivery — owning the end-to-end customer experience of complex, multi-stakeholder programs that turn OE’s operational expertise into productised, self-service tooling. You will own a portfolio of 5 AI-aided solutions, define the roadmap, drive customer adoption
- partner with RBS Tech for engineering execution — without managing a dedicated engineering team. Key job responsibilities
- Own end-to-end product vision, strategy, and roadmap for AI-aided OE solutions (PEX AI Career Coach, CI Platform, AI Agent Knowledge Management, Unified Innovation Platform)
- Define and prioritise features by working backward from customer needs; write product requirements (BRDs/PRFAQs) that are clear, actionable, and measurable
- Partner with RBS Tech (AI architecture & engineering) to translate product vision into delivered solutions leveraging existing funded engineering teams
- Drive cross-org adoption strategy — identify early adopters, run pilots, measure outcomes, and scale solutions to other Amazon orgs (Ops, CS, AWS)
- Conduct user research, competitive benchmarking, and data analysis to identify opportunities and validate product-market fit for internal AI tools
- Build POCs and prototypes using AI tools directly (agentic workflows, prompt engineering, no-code/low-code) to de-risk ideas before committing engineering resources
- Establish success metrics (adoption, NPS, time-saved, cost-avoidance) and reporting mechanisms; present progress in MBRs/QBRs with data-driven narratives
- Own agent governance policy — define reuse standards, lifecycle management rules, and discovery mechanisms for AI agents across RBS
- Influence strategic direction across Business Excellence, working with senior leadership to align product investments with organizational priorities
- Manage stakeholder relationships across multiple BUs, balancing competing priorities while maintaining a coherent product strategy
- 5+ years of product or program management, product marketing, business development or technology experience - Experience with feature delivery and tradeoffs of a product - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience as a product manager or owner - Experience owning technology products
- Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders - Master's degree or above in business administration, finance, economics, computer science, data science, engineering
- Master's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent - Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage - Experience with design, wire-framing
- prototyping tools - Experience with innovation management systems, idea evaluation frameworks
- knowledge management platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Required skills
AIMLData ScienceProduct ManagementBusiness DevelopmentAnalyticsDatabasePrototypingWireframing