Dialership Program
Dialpad•5h ago
United StatesOnsiteFull-time
Top focus
Program Manager
- About Dialpad
- Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies
- build a lasting competitive advantage.
- Unlike legacy systems built to route and answer
- standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals
- eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.
- Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club
- Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital
- Being a Dialer
- At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
- We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
- We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant
- achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent
- About the Dialership Program
- At Dialpad, Continuous Innovation and Doing the Right Thing aren't just values — they're how we build. We believe the future is agentic
- we're committed to creating real access and opportunity for the next generation of leaders who will shape it. The Dialership Program is our way of opening that door.
- Dialership is a rare opportunity to go behind the scenes of an Agentic AI-powered technology company — one that is actively leading the shift from AI that simply answers to AI that reasons, decides
- acts. Participants spend 2 hours per week exploring the different business functions that power Dialpad, gaining insights and coaching directly from leaders at the forefront of the agentic era.
- The program runs virtually from June through August 2027. Because our focus is education, no work projects will be assigned, and the program is unpaid.
- Upon successful completion, Dialership participants will receive a certificate of completion to share on their resume and LinkedIn.
- Your role
- As a Dialership participant, you'll attend two sessions per week and hear directly from Dialers about their roles, what they and their teams are working on, their career journeys
- the skills they believe matter most for success in the industry. Every session is designed to be both informative and interactive, giving you a real look at what each function does and how it all comes together inside an Agentic AI company.
- You'll explore a wide range of business areas, including:
- Sales
- Marketing
- Engineering
- People Experience and Recruiting
- Customer Success
- AI Strategy
- Creative Design
- Product Management
- Finance
- IT and Security
- Growth Marketing and more!
- Along the way, you'll have the chance to network with key leaders, get feedback on your resume and LinkedIn profile, and experience firsthand what makes Dialpad's culture so special.
- About you
- You're curious about technology, business communications
- you're excited about the idea of learning from people who are building the future of it. You can come from any background — high school, college, career transition, US-based
- international — and you're ready to commit 2 hours per week to show up, engage
- connect with the industry leaders who will be in the room with you.
- Why Join Dialpad
- Work at the center of the AI transformation in business communications
- Build and ship agentic AI products that are redefining how companies operate
- Join a team where AI amplifies every employee’s impact
- Competitive salary, comprehensive benefits, and real opportunities for growth
- We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools
- a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work , ensures that every employee feels valued and empowered to contribute to our collective success.
- Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive
- strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.
- Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Required skills
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