Retail Portfolio Program Senior Specialist

In This Role, You Will

• Help to shape the strategic direction of Telstra Retail, ensuring it remains relevant and aligns with Telstra Consumer strategic objectives Drive planning and performance rhythms that keep us focused on what matters most Bring alignment, clarity and momentum to strategic and business decision-making The role embeds structured planning cycles, governance and prioritisation frameworks, alongside strategic performance, program
• change management discipline to ensure initiatives are aligned, well‑sequenced and delivering measurable value.
• It orchestrates cross‑functional programs and planning activities, enabling leadership to make informed, timely decisions while ensuring effective execution, stakeholder alignment, adoption and sustained business impact.
• Key Responsibilities Partner with members of the Retail Leadership Team to shape Telstra Retail’s strategy
• ensure plans are credible, aligned to Telstra Consumer strategic objectives
• set up to deliver meaningful customer and commercial outcomes Lead annual and quarterly Retail planning and prioritisation processes Delivery of high quality Retail planning artefacts, including multi-year game plans and strategic roadmaps Own Retail OKRs, benefits tracking and program performance reporting Design and run the Retail program operating rhythm and governance cadence Provide strategic program management for cross-Retail and/or cross-organisation programs (e.g.
• Premium Retail) Act as a trusted advisor to the Retail Leadership Team and Retail Chief of Staff About you To be successful in the role, you must have: Essential: Strong commercial and strategic thinking.
• Ability to turn complex information into clear insights, narratives and recommendations.
• Proactive, outcome-focused approach with a drive for continuous improvement.
• Strong stakeholder management and ability to work across teams.
• Experience in planning, program and portfolio management in complex environments.
• Strong planning, governance, and execution capability.
• Skilled in facilitation, negotiation, and driving alignment.
• Familiarity with governance, reporting, and financial management principles.
• Highly Desirable Relevant tertiary qualifications in business, program management, project management or a related discipline are desirable.
• Equivalent experience in corporate planning and performance management within a large or complex organization and/or in a telecommunications or retail operations context will also be highly regarded.
• It’s highly encouraged to include your CV to support your application.
• We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating.
• If you want to work for a company that cares about sustainability, we want to hear from you.
• As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
• When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated.
• We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work.
• We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
• As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
• We work flexibly at Telstra.
• Talk to us about what flexibility means to you.
• When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
• We are aware of current limitations with our website accessibility and are working towards improving this.
• Should you experience any issues accessing information or the application form
• require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment.