Operations Floor Lead - Bond Street, Flagship

Overview

• We're looking for an Operations Floor Lead to help drive the day-to-day success of our store from the heart of the operation. This role is focused on ensuring our back-of-house and operational processes run seamlessly, creating the strong foundations that enable exceptional customer experiences on the shop floor.
• As an aspiring leader, you'll support store performance through operational excellence, stock management, organisation
• team leadership. You'll coach and develop team members, champion high standards
• play a key role in ensuring the store is set up for success every single day
• This position is full-time with the need for full availability across the week
• WHAT YOU'LL BE DOING:
• Leading from the front, creating a positive and high-performing environment where operational excellence is the standard.
• Owning the flow of product through the store, ensuring stock is organised, replenished, and where it needs to be to support the customer experience.
• Supporting and developing your team through in-the-moment coaching, helping them build confidence, capability, and expertise.
• Playing a key role in delivering store performance by ensuring operational processes run smoothly and efficiently every day.
• Partnering with the Store Leadership team to bring initiatives to life and continuously improve the way we work.
• Championing high standards across the back of house, creating an organised, efficient, and safe environment that sets the store up for success
• Acting as a trusted keyholder, supporting the opening and closing of the store and helping to keep operations running seamlessly.
• Bringing energy, accountability, and a solutions-focused mindset to every shift, helping create a team culture where people can thrive.
• WHAT YOU'LL NEED: .
• Previous experience within retail operations, stockroom, inventory, logistics, or a retail leadership role.
• Experience coaching, developing, or supporting others to achieve team goals.
• Strong organisational skills and exceptional attention to detail.
• A proactive problem solver who can adapt quickly in a fast-paced retail environment.
• Confidence balancing multiple priorities while maintaining high standards.
• Strong communication skills and the ability to work collaboratively across teams.
• Experience with stock management, replenishment, inventory processes, or operational excellence.
• Previous keyholder experience is required
• SALARY RANGE
• The range is between $21.50 - $23.25 and the hourly rate offered is based on market, experience, and skills
• THE PERKS.
• Standard benefits include:
• Comprehensive Medical, Dental & Vision plans
• Performance-based Bonus opportunity
• Competitive PTO
• Contributory 401(k)
• Gymshark Employee Discount & long service awards
• Funded multi-site fitness membership
• Enhanced Family Leave plans
• STD & LTD plans
• Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
• BELONGING AT GYMSHARK.
• Our mission is to be a place where everyone belongs. We’re an equal opportunities employer
• for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process
• all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email peopleteamusa@gymshark.com.