Engineering Operation Technician
Amazon Data Services, Inc.•3h ago
United StatesHybrid$32–$57Full-timeEntry Level2+ yrs exp
H-1B verified · 2310 LCAs
Top focus
Vp EngineeringEngineering ManagerDirector Engineering
- Introduction Amazon.com has built a reputation for excellence with most recent examples being named #5 most admired company in the US, #2 most innovative
- # 1 in Customer Service. Amazon’s technology business is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Cloud Support team, you will be at the forefront of this transformational technology with interactions with leading companies in this space and engineers within Amazon developing the capability. You will be surrounded by people that are wickedly smart, passionate about cloud computing
- believe that world class support is critical to customer success. AWS Cloud Support provides technical support to a global list of customers that are building mission-critical applications on top of AWS services. Overview We are seeking people with strong customer support and technical skills. Do you have experience troubleshooting problems spanning multiple systems? Do you have a background in networking or operating systems? Do you have experience providing world-class customer service? If you fit the description, you might be the person we are looking for! Every day will bring new and exciting challenges on the job while you: · Learn and use groundbreaking technologies · Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs · Interact with leading technologists around the world · Work directly with Amazon Web Service architects to help reproduce and resolve customer issues · Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services · Drive customer communication during critical events
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - -2+ years of electrical and mechanical facilities maintenance
- 2+ years of electrical facilities maintenance and 1+ years of mechanical facilities maintenance experience - -2+ years of Microsoft Office products and applications experience
- Experience reading and writing procedures, technical documents
- engineering drawings - vocational/technical training or an associate degree or above
- 4+ years of military experience - 2+ years of data center engineering experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
- other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications
- location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, OH, Hilliard - 32.00 - 57.00 USD hourly
Required skills
troubleshootingnetworkingoperating systemsMicrosoft Officedata center engineering