IT Operations Manager
CoreWeave•4h ago
United StatesHybrid$157K–$210KFull-timeMid Level5+ yrs exp
H-1B sponsor
Top focus
Operations ManagerBusiness Ops ManagerRevenue OperationsPeople Operations
- CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools
- teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups
- global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com .
- What You’ll Do
- About the Team
- IT Operations at CoreWeave is responsible for delivering a secure, reliable
- scalable technology experience for employees across the company. The team partners closely with Security, Systems Engineering, People Ops
- Engineering to support the full employee lifecycle while continuously improving reliability, automation
- operational maturity.
- About the Role
- As an IT Operations Manager, you will lead and scale CoreWeave’s internal IT support function, ensuring a high-quality, consistent
- efficient experience for employees across the organization. This role blends people leadership, operational ownership
- technical oversight , with a focus on building a support model that can scale alongside the company’s rapid growth.
- You will manage a team responsible for day-to-day IT support while driving improvements in processes, tooling
- automation. You’ll work closely with senior ICs and cross-functional partners to ensure support operations align with broader infrastructure, security
- This role requires strong operational judgment, technical fluency, and the ability to lead through ambiguity in a fast-moving environment.
- Who You Are
- 5–8 years of experience in IT support, IT operations, or internal infrastructure roles, preferably in cloud-native or high-growth environments
- 1–3 years of experience managing or leading IT support teams
- Strong experience operating within IT support environments, including ticketing systems, SLA management, and escalation handling
- Proven ability to manage and prioritize a support queue while maintaining high-quality user experience
- Experience administering or working with core IT systems such as Okta, Jamf, Intune, Freshservice, and Google Workspace / M365
- Solid understanding of identity and access management, endpoint management, and security best practices (MFA, device compliance, EDR)
- Experience improving processes and driving operational efficiency within a support or IT environment
- Strong communication and interpersonal skills, with the ability to partner effectively across teams
- Comfortable balancing hands-on involvement with team leadership responsibilities
- Experience building documentation, playbooks, and repeatable operational processes
- Preferred
- Experience building or scaling IT support teams in high-growth environments
- Exposure to automation and scripting (Python, Bash, PowerShell) or infrastructure-as-code tools (Terraform)
- Familiarity with compliance frameworks such as SOC 2 or ISO 27001
- Experience supporting hybrid or distributed workforces
- Background in project or program management
- Experience coordinating or delivering cross-functional IT initiatives (e.g., SaaS rollouts, office buildouts, lifecycle programs)
- Wondering if You’re a Good Fit?
- We believe in investing in our people and value diverse experiences—even if you don’t meet every requirement. You may be a great fit if:
- You enjoy building scalable, reliable IT support systems that grow with the business
- You’re motivated by improving processes, reducing friction, and increasing operational efficiency
- You take pride in developing people and creating high-performing, service-oriented teams
- You’re comfortable navigating ambiguity and making decisions that improve long-term outcomes
- Why CoreWeave?
- At CoreWeave, we work hard, have fun
- move fast. We’re in an exciting phase of hyper-growth, building the essential cloud platform for AI innovators. We value curiosity, ownership
- we’re not afraid to embrace a little chaos as we scale.
- Our core values guide how we work:
- Be Curious at Your Core
- Act Like an Owner
- Empower Employees
- Deliver Best-in-Class Client Experiences
- Achieve More Together
- We foster an environment that encourages independent thinking, collaboration
- continuous learning. Growth opportunities are expanding rapidly
- you’ll work alongside talented teammates who want to learn from you—and help you grow, too.
- The base salary range for this role is $157,000 to $210,000. The starting salary will be determined based on job-related knowledge, skills, experience
- market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards
- a comprehensive benefits program (all based on eligibility).
- What We Offer
- The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.
- In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings
- for roles in other locations, benefits vary and are shared during the hiring process. These include:
- Medical, dental, and vision insurance - 100% paid for by CoreWeave
- Company-paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Health Savings Account
- Tuition Reimbursement
- Ability to Participate in Employee Stock Purchase Program (ESPP)
- Mental Wellness Benefits through Spring Health
- Family-Forming support provided by Carrot
- Paid Parental Leave
- Flexible, full-service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our office and data center locations
- A casual work environment
- A work culture focused on innovative disruption
- California Applicants
- California Consumer Privacy Act
- Equal Opportunity & Accommodations
- CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
- As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com .
- Export Control Compliance
- This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157
- (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization
- (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
Required skills
IT supportIT operationscloud-nativeticketing systemsSLA managementOktaJamfIntuneFreshserviceGoogle WorkspaceM365identity and access managementendpoint managementsecurity best practicesautomation