Sr. Technical Program Manager, AFT OB&Flow
ADCI - Karnataka•3h ago
IN, KA, BengaluruOnsiteFull-timeSenior Level7+ yrs exp
Top focus
Program ManagerTechnical Program Manager
- About Amazon Fulfillment Technology (AFT): Amazon Fulfillment Technology (AFT) builds the software systems that power Amazon's global fulfillment network — from the moment inventory enters a fulfillment center to when it ships to customers. Our systems orchestrate millions of decisions daily across receiving, stowing, picking, packing
- shipping, enabling Amazon to deliver on its customer promise at unprecedented scale. AFT operates across multiple geographies and supports diverse building types including traditional FCs, sortable centers, robotics sites, 3PL facilities
- regional distribution centers (rDCs). About the Routing team: The Routing team within AFT owns the Inbound Routing Platform (IRP) — the decision engine that determines how items are routed when they arrive at a fulfillment center. This includes decisions like whether an item should be stowed, crossdocked, transshipped
- directed to a specific process path. The team builds and operates critical services including IRP, ASINP (ASIN Profiling), PUREX (codified expansion workflows), DAN (Dynamic ASIN Negotiation — optimizes floor placement recommendations for pick-to-rebin eligibility)
- IPSA (Inventory Placement Strategic Analysis — provides ASIN velocity predictive data to enable smarter routing and stow decisions). The team is also driving the migration to Unified Routing Platform (URP) — a next-generation architecture that consolidates routing logic across the network. The team operates globally, supporting site launches, new building type configurations (including rDCs)
- real-time routing decisions at scale. We are based in Bangalore and work closely with partner teams in Receive, Flow, SCOT
- Operations. Key job responsibilities
- Program Management: Own and drive the end-to-end delivery of Inbound Routing programs — from requirements gathering through launch and post-launch stabilization. Manage dependencies across multiple teams (SCOT, Receive, Operations, CIP, Flow).
- Site Launch & Expansion: Lead the routing configuration and enablement workstream for new site launches (FCs, rDCs, 3PL buildings). Coordinate with Operations, Site Launch
- partner tech teams to ensure IRP is configured and validated on schedule.
- Platform Migration: Drive the technical program for migrating from legacy routing services (IRP, ASINP) to Unified Routing Platform (URP), managing risks, stakeholder alignment, and cutover planning.
- Operational Excellence: Establish mechanisms for tracking routing configuration requests (MCMs), SLA adherence, and escalation management. Own metrics and reporting for the Routing team's delivery cadence.
- Inventory Placement & Floor Optimization: Manage the DAN and IPSA programs — driving pilot expansions, measuring P2R (Pick-to-Rebin) eligibility uplift
- coordinating the evolution toward SuperDAN (multi-unit, batch-level planning). Track experiment results and partner with Science teams on model improvements.
- Stakeholder Management: Serve as the primary point of contact for cross-functional partners (Receive, CIP, Flow, SCOT RDC Tech) on routing-related programs. Communicate status, risks, and decisions clearly to leadership.
- Process Improvement: Identify and drive automation opportunities in routing configuration workflows (building on PUREX and similar tools) to reduce manual effort and improve expansion velocity.
- 7+ years of working directly with engineering teams experience - 5+ years of technical product or program management experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Required skills
Program ManagementSoftware DevelopmentTechnical Program ManagementProject ManagementStakeholder Management