Quality Engineer Expert (QE Platform & Enablement)

PNC Financial Services•3h ago

United StatesOnsite$8–$10Full-timeSenior Level15+ yrs exp

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Qa EngineerPlatform Engineer

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Engineer within PNC's C&IB's organization, you will be based in Dallas, TX or Pittsburgh, PA. Quality Engineer Expert – QE Platform & Enablement Role Summary The Director level Quality Engineering Expert for Platform & Enablement owns the shared quality foundations that enable scale, consistency
predictable delivery across all C&IB domains. This role is accountable for eliminating systemic delivery constraints by centralizing ownership of test environments, test data capabilities, automation platforms
governance. The role primarily leads senior individual contributors, including QE Architects and Principal Quality Engineers
ensures their expertise is leveraged effectively across domains rather than duplicated within them. Reporting Line & Scope
Reports to: Head of C&IB Quality Engineering
Leads: Senior ICs (QE Architects, Principal Quality Engineers) and small enablement pods.
Scope: Horizontal enablement supporting Payments, Commercial Lending, Digital, and Capital Markets
Key partners: Engineering Leaders, Architecture, Platform Engineering, DevOps/SRE, Infrastructure, Data Platforms, Security, Risk & Control Operating Context Across C&IB, delivery teams encounter recurring, non domain specific challenges that directly impact delivery predictability and risk:
Preprod environment instability and shared resource contention
Slow or manual test data provisioning
Fragmented automation frameworks and inconsistent tooling
Inconsistent quality metrics and limited actionable signals Scope (What This Role Owns) Test Environment Management Test Data Capabilities Automation Platforms & Standards Quality Governance, Metrics & Execution Discipline Applied Quality Engineering Innovation Key Accountabilities
Direct senior ICs to design and deliver scalable, reusable QE platforms and standards
Remove systemic delivery constraints impacting multiple domains
Drive platform led, applied innovation that improves quality outcomes and reduces execution risk
Ensure innovation initiatives transition into run state capabilities with ownership, adoption, and metrics
Use execution data and quality signals to identify risk hot spots and prioritize enablement investments
Own vendor/tooling strategy and financial stewardship for horizontal QE capabilities Responsibilities
Build and execute a multi quarter enablement roadmap with clear milestones and measurable outcomes
Guide QE Architects and Principal Engineers in defining patterns, standards, and reference implementations
Establish intake and prioritization models balancing domain demand with enablement capacity
Partner with platform, infrastructure, and data teams to deliver committed improvements
Drive adoption of platforms and standards through enablement, coaching, and influence—not mandate
Provide executive level visibility into constraints removed, innovation scaled, and delivery readiness impact Success Measures
Reduced environment and test data related delivery delays across domains
Faster, more predictable test execution cycles
Increased automation reuse, reliability, and signal quality
Consistent, leadership ready quality metrics across verticals
Demonstrable reduction in delivery risk driven by systemic issues
Innovation outcomes converted into widely adopted, stable QE capabilities Qualifications
15+ years in Quality Engineering / Software Engineering
8–10+ years leading senior engineers, architects, or enterprise scale enablement teams
Proven success building shared engineering platforms or standards adopted at scale
Demonstrated ability to translate emerging ideas into operationalized capabilities
Strong executive communication and cross organization influence PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Uses technical expertise to lead the implementation of the current state strategy for Quality Engineering. Responsible for the development of the future state vision of the function, individually at the business unit level and in partnership for the organization. Provides guidance and advises on complicated technology issues for application development, implementation and automation. Provides application testing expertise and ensures required inspections are complete and validated to adhere to established company, industry, and regulatory standards. Drives automation efforts to deliver increased efficiency and standardization in testing methodology. Oversees and owns the timely and proper execution of the risk management program within Quality Engineering, including control ownership. Provides coaching, mentorship, and training to Engineering Managers and Quality Engineers. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Automation, Controls Testing, Corporate Governance, Quality Assurance (QA), Quality Support, Software Testing, Test Case Development, Usability Testing Competencies Analytical Thinking, Application Maintenance, Application Testing, Effective Communications, Internal Controls, Organizational Governance, Process Management, Regulatory Environment - Financial Services, Software Quality Assurance And Testing, System Testing Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, or PhD is desirable. Industry experience is typically 8 + years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match, pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level
and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com . Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Required skills

Quality EngineeringAutomationTest Environment ManagementTest Data CapabilitiesQuality Governance