Senior Operations Manager, ADC DC Physical Security
Amazon Corporate Services Pty Ltd•4h ago
AU, VIC, MelbourneOnsiteFull-timeSenior Level5+ yrs exp
Top focus
Operations ManagerBusiness Ops ManagerRevenue OperationsPeople Operations
- Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. For more information regarding security clearances please visit (https://www.agsva.gov.au/) before reaching out to the hiring team to learn more about this position. This is your chance to build something from the ground up. As a Senior Operations and Program Manager within the DC Security International Programs team, you'll take ownership of the Cleared Escort Program (CEP) — driving it from concept through to full operational readiness potentially across multiple regions. This isn't about maintaining the status quo. It's about creating the blueprint that will define how physical security infrastructure operates at scale across some of the most sensitive environments in the country. You'll be the driving force behind end-to-end program delivery, orchestrating complex workstreams, aligning diverse stakeholders
- ensuring security initiatives integrate seamlessly into wider Region Build programmes. Your technical understanding of physical security systems, combined with your programme management rigour, will ensure pace, quality
- compliance never falter — even when you're navigating multi-site delivery environments with competing priorities. If you thrive on complexity, crave ownership
- want your work to directly strengthen Australia's national security posture — this is where your career accelerates. Key job responsibilities You won't just manage programmes here — you'll architect them. Your core mission is to support the Cluster Security Managers to take the Physical Security Infrastructure from vision to reality, building the operational framework, recruitment pipeline
- governance structures that will sustain it for years to come. You'll lead end-to-end delivery of physical security initiatives across multiple regions, coordinating cross-functional teams and managing the intricate web of dependencies that come with large-scale infrastructure programmes. Every decision you make will ripple across Region Build timelines
- you'll be the one ensuring security workstreams dovetail seamlessly into the broader delivery cadence. Your days will be defined by strategic thinking and decisive action — developing programme roadmaps, tracking milestones against timelines
- proactively identifying risks before they become blockers. You'll build relationships with stakeholders across security, construction, operations
- leadership, becoming the trusted voice that brings clarity to complexity. You'll establish the standards for compliance and quality across concurrent initiatives, ensuring nothing slips through the cracks even as the programme scales. When challenges emerge in multi-site delivery environments, you'll be the one who finds the path forward — balancing pace with precision
- ambition with rigour. This is programme management at its most impactful: building capability that directly protects Australia's most critical assets. A day in the life Partner with Regional Security Manager and all Data Centre Security Managers, infrastructure and service Technical Infrastructure Program Managers and Project Managers to capture the escort requirements across the lifecycle of the region. Work directly with cleared escort vendors and personnel security partners to procure, clear, onboard/train, schedule and deliver the resource to customers. Maintain routine communication with stakeholders for daily escort utilisation. Measure, assess and report out program analytics and voice of the customer feedback in support of business reviews. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path
- includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives
- passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home
- is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Benefits Learning & development - AWS training and certification support, access to internal learning platforms. Health, income protection and life cover - Amazon subsidises private health insurance premiums
- group salary continuance and life insurance are included at no cost to you Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions
- everyday life events. Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy
- parenting coaching Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel
- Experience in one or more of the following areas: data center or network capacity planning, data center or network infrastructure program/project management
- related technical fields - 7+ years of security-related professional experience
- Experience working with Cleared Security Escorts and Cleared Security Escort vendors - Understanding of the Australian Government’s Protective Security Policy Framework (PSPF) Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability
- other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Required skills
Program ManagementPhysical SecurityStakeholder Management